Theorizing Crisis Communication

Timothy L. Sellnow, Matthew W. Seeger

• Publisher: Wiley-Blackwell
• Year: 2020
• Print ISBN: 9781119615910
• eBook ISBN: 9781119615989
• Edition: 2
• Topic: Languages & Linguistics
• Subtopic: Communication Studies
• Index: Languages & Linguistics

Explore the major theories within crisis communication, fully revised and updated

Theorizing Crisis Communication provides a comprehensive and state-of-the-art review of both current and emerging theoretical frameworks designed to explain the development, management, and consequences of natural and human-caused crises. A critique of the many theoretical approaches of crisis communication, this volume provides readers with an in-depth understanding of the management, response, resolution, and significance of failures in corporate responsibility, as well as destructive global events such as pandemics, earthquakes, hurricanes, tsunamis, chemical spills, and terrorist attacks.

This second edition contains new theories from related subfields and updated examples, references, and case examples. New chapters discuss metatheoretical considerations and theoretical advancements in the study of social media. Throughout the text, the authors highlight similarities, patterns, and relationships across different crisis types and offer insight into the application of theory in the real world. Integrating work from organizational studies, social sciences, public relations, and public health, this book:

• Covers a broad range of crisis communication theories, including those relevant to emergency response, risk management, ethics, resilience and crisis warning, development, and outcomes
• Presents theoretical frameworks based on research disciplines including sociology, psychology, applied anthropology, and criminal justice
• Provides clear and compelling examples of application of theory in contexts such as rhetoric, mass communication, social media, and warning systems
• Offers a systematic and accessible presentation of topics by explaining each theory, describing its applications, and discussing its advantages and drawbacks

Theorizing Crisis Communication, Second Edition, is the perfect textbook for advanced undergraduate and graduate students?of crisis and risk communication, and an importance reference for scholars, researchers, and practitioners in fields including crisis communication, emergency management, disaster studies, sociology, psychology, and anthropology.

Table of contents

• Cover
• Series page
• Title page
• Copyright
• Table of Contents
• Acknowledgments
• Foreword
• Chapter 1: Introduction to Crisis Communication
• Chapter 2: Theorizing about Crisis and Crisis Communication
• Chapter 3: Theories of Communication and Warning
• Chapter 4: Theories of Communication and Crisis Development
• Chapter 5: Theories of Communication and Crisis Outcomes
• Chapter 6: Theories of Communication and Emergency Coping and Response
• Chapter 7: Theories of Crisis Communication and Legacy Media
• Chapter 8: Theories about Social Media and Crisis Communication
• Chapter 9: Theories of Influence and Crisis Communication
• Chapter 10: Theories of Communication and Risk Management
• Chapter 11: Theories of Crisis Communication and Ethics
• Chapter 12: Applying Theories of Crisis Communication
• References
• Index
• End User License Agreement