Redefining HR

Transforming People Teams to Drive Business Performance

Lars Schmidt

• Publisher: Kogan Page
• Year: 2021
• Print ISBN: 9781789667042
• eBook ISBN: 9781789667059
• Edition: 1
• Topic: Business
• Subtopic: Human Resource Management
• Index: Business

In these times of change and disruption, HR must adapt, fast. But how can HR professionals critically assess their current processes and activities to identify what areas they need to think differently about in order to drive business results? This book provides the answers to enable all aspects of the people function to perform to their full potential. Redefining HR is a refreshing take on the evolution of the field of Human Resources and People Operations. It's an in-depth guide to the fundamental components of modern HR, and provides a tangible framework of progressive ideas and practices for HR practitioners, people leaders, and business executives. This is not a theoretical examination of HR. This is a book for practitioners, with insights from people professionals at the leading edge of HR's transformation from companies including Hubspot, Reddit, Stripe, Mastercard, Eventbrite, VaynerMedia, Asana.Written by a leading innovator in the HR industry, this book illuminates new perspectives and approaches for rethinking recruitment, talent management, performance and reward to save time, reduce costs and achieve greater business success. It covers key HR practices including diversity and inclusion, people analytics, learning and development (L&D) and employee experience and is supported by global case studies from organizations including Siemens, Upwork, CVS, Schneider Electric, Delivery Hero, and more. Redefining HR is an essential resource for all HR professionals business leaders wanting to create an exceptional people management function.

INDEX

absolutists 235

accountability 74, 185, 188, 206, 208–09, 217

Adobe 208

ads, exposure to 132

advanced (proactive) reporting 223, 224–25

Age Discrimination Employment Act (1967) 41

age profile, HR function 54

agility 14, 82–84, 102, 156–59, 171, 174–76, 199–219

AI (artificial intelligence) 10, 135–38, 162, 173–74, 225

AI career coaches 137

Airbnb 179–82, 188, 189

alumni advocates 161

Alumni Placement Team (Airbnb) 180

‘always on’ sensors 10

Amazon 23, 140, 186, 208

ambiguity 81–82, 99–103

Americans with Disabilities Act (1990) 41

Amplify xiii, 89, 105

analytical skills 20

Anheuser-Busch 208

annual performance reviews (appraisals) 9, 199–201, 204–05

antiracsim agenda 54–55, 58–59, 60

ANZ 156

Apple 23, 188

applicant tracking systems (ATS) 136, 149

Ardakani, Azita 89

‘Are You OK?’ series 32

artificial intelligence (AI) 10, 135–38, 162, 173–74, 225

Asana 8–9, 28–29, 62–63, 78–79, 106, 118–19, 124, 129–30

Associated Press Stylebook 47

Atlassian 61

attrition 81, 108, 113, 152, 162, 174, 193–95, 227–28, 230, 232

see also turnover

authenticity 21, 30–32, 120, 121, 123, 149

Automattic 167

autonomous work teams 194

autonomy 72, 76, 157, 171, 194, 215, 216

Axios 65–66

B Corps company status 147

Baier, Guissu 22–23

Bank of America 163

Basecamp 2, 79–80, 163, 243

BCW 195–97

belonging 9...

Table of contents

• About the author
• Foreword
• Preface
• Acknowledgements
• Introduction: A framework for modern HR and people operations
• 01 What is redefining HR?
• 02 The evolution of the CHRO
• 03 Building a company for everyone
• 04 HR transformation
• 05 HR goes open source
• 06 Building for scale: surviving and thriving in hypergrowth
• 07 Transformational recruiting
• 08 The rise of employee experience (EX)
• 09 Operationalizing culture and values
• 10 Unlocking potential: agile performance and learning
• 11 The house that data built
• Conclusion
• Index