About this book
A comprehensive, practical guide to the art and business of retailing merchandise and services, showing owner-operators how to transform their bright idea into a successful business What does it take to start up, maintain and grow a thriving and profitable retail business? In "The Retail Game: Playing to Win" Albert C. Plant provides both a sweeping overview of the Canadian retail landscape and a detailed, step-by-step approach to rewarding retailing for the independent owner-operator.Aided by a wealth of examples and a variety of helpful charts, graphs and tables, "The Retail Game: Playing to Win" then presents a clear consideration of the many "detail" issues that retailers face: from location, pricing and margins to supply chain management; the decision to grow or go; understanding employees and customers; and mastering the financial statements as well as multi-channel
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Information
Table of contents
- Contents
- Acknowledgements
- Introduction
- ONE: MARKET DYNAMICS
- TWO: STRATEGY
- THREE: BUSINESS OPTIMIZATION
- FOUR: CUSTOMER OPTIMIZATION
- FIVE: FINANCIAL OPTIMIZATION
- SIX: OWNERSHIP AND GOVERNANCE
- SEVEN: THE RULES OF THE GAME DON’T CHANGE
- Appendix: Household Extras Inc. Financial Statements
- Notes
- Index
