The Learning and Development Handbook
eBook - ePub

The Learning and Development Handbook

A Learning Practitioner's Toolkit

Michelle Parry-Slater

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eBook - ePub

The Learning and Development Handbook

A Learning Practitioner's Toolkit

Michelle Parry-Slater

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About This Book

The skills needed in today's business world are not the same as they were in the past. Therefore, upskilling, reskilling and developing staff has never been more important. However, classroom training isn't the best way to achieve this with employees forgetting more than 70% of what they've been taught within just one day. Learning outside the workplace is social, digital and immediate and companies need to embrace this to achieve the productivity, performance and revenue benefits that come from effective learning. The Learning and Development Handbook is a practical guide for L&D professionals wanting to move away from traditional classroom teaching but not sure where to start. Full of practical tips and advice, this is urgent reading for anyone in the learning profession. The Learning and Development Handbook includes advice on how to embed social and digital learning, make the most of blended learning, adopt brain-friendly learning and design more effective learning content for improved employee engagement and performance. This book also provides guidance on how to identify learning needs in an organization, gather evidence to engage stakeholders and align L&D strategy with overall business strategy. There is also expert guidance on how to evaluate and measure the effectiveness of learning, where to find the data needed to support learning activity. Written by an L&D practitioner, for L&D practitioners, this book is packed full of tips, hints, tools and models that can be used to improve both employee and overall business performance in the immediate, middle-term and long-term future.

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Information

Publisher
Kogan Page
Year
2021
ISBN
9781789663334

Index

Page numbers in italic indicate figures or tables
#MeToo 273
#NoPlasters 20–21, 27, 284, 319, 327–30
3Rs framework 13, 241, 241–61
3Rs in action 262–63
doing it right 263–64
purposeful learning 244
referred 242, 252–55
keys to success 253
reflection 260, 260–61
required 242, 245–48
cutting back 246–48
resourced 242, 248–51
and heutagogy 249
cake theory 250
three boxes 253, 254
three boxes plus assets 254, 254
three boxes plus assets plus journey 254–55, 255
three boxes plus assets plus journey plus community 255, 256
5 Whys technique 247, 305
6 Stage Model 99
7/7 attacks 273
9 Events 257–58
9/11 attacks 273
70:20:10 approach 168–69, 287
70:20:10 Institute 169
101 Half Connected Things 166
360 degree reviews
in L&D 19
in the wider business 17
505 technique 298–99
Acteon 132–34
reflections on 135
ADDIE (Analysis, Design, Development, Implementation, Evaluation) 100, 259
Adobe Spark 146
Adult Learning Theory 14
AGES model 199, 242
Agile 286–87
Amazon 249
Alexa 152
analytics 97
Anders Pink 12, 127, 249
andragogy 202
apprenticeships, shift in 10, 276–77
artificial intelligence (AI) 103
autonomy, mastery and purpose 206
Avado 281
Aylesbury Vale District Council 152
Back to the Future 318
Bandura, Albert 120
Barcamp 297
big data 97
Bing 250
Block, Peter 79, 80
Bloom, Benjamin 274
‘brain-friendly learning’ 316
Brandon Hall Excellence Awards 155
Brann, Amy 99, 199, 316
Breeio 133
Brexit 273, 316
Briner, Rob 74, 75
Brinkerhoff, Robert 95, 99
Britz, Mark and Tyer, James 119
brown bag sessions see lunch and learns
Bruner, Jerome 274–75
‘bumblebees’ and ‘butterflies’ 177
‘burning platforms’ 272, 274
BYOD (bring your own device) 234
cake theory 60–61, 205, 232, 250, 272
Calendly 128
career manageme...

Table of contents