Tourism Operations NQF2 SB
eBook - PDF

Tourism Operations NQF2 SB

TVET FIRST

  1. English
  2. PDF
  3. Available on iOS & Android
eBook - PDF

Tourism Operations NQF2 SB

TVET FIRST

About this book

Real-life application of theoretical concepts are provided via case studies and the "In the workplace" feature.Tables and bulleted lists break the content into easy to read chunks.Vocabulary and language support is provided in the ample "Words & Terms" boxes.

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Yes, you can access Tourism Operations NQF2 SB by South West Gauteng College in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Macmillan
Year
2013
Print ISBN
9780853205210
eBook ISBN
9781431020966

Table of contents

  1. Front Cover
  2. Title Page
  3. Imprint Page
  4. Contents
  5. Guide to features
  6. Topic 1: Operate and maintain office equipment
  7. Topic 1: Summary
  8. Summative assessment: Topic 1
  9. Topic 2: Managing and storing information
  10. Topic 2: Summary
  11. Summative assessment: Topic 2
  12. Topic 3: Use of the telephone
  13. Topic 3: Summary
  14. Summative assessment: Topic 3
  15. Topic 4: Product knowledge and reservations
  16. Topic 4: Summary
  17. Summative assessment: Topic 4
  18. Topic 5: Process payments
  19. Topic 5: Summary
  20. Summative assessment: Topic 5
  21. Appendix
  22. Back Cover