Office Practice N6 SB
eBook - PDF

Office Practice N6 SB

TVET FIRST

  1. English
  2. PDF
  3. Available on iOS & Android
eBook - PDF

Office Practice N6 SB

TVET FIRST

About this book

Full coverage of all curriculum content to equip students for the real-world office environment.Packed with activities for exam practice.N6 follows on the success of the N4 and N5 books with improvements based on lecturer feedback.

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Yes, you can access Office Practice N6 SB by CH Esterhuyse L Noeth Wiehahn in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Macmillan
Year
2015
Print ISBN
9781430802877
eBook ISBN
9781430803966
Topic
Business
Subtopic
Business General
Index
Business

Table of contents

  1. Front Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Module 1: The management function
  6. Unit 1.1: Levels of management
  7. Unit 1.2: Functions of management
  8. Unit 1.3: The role of managers
  9. Unit 1.4: The role of the secretary/management assistant
  10. Module summary
  11. Summative assessment
  12. Module 2: The electronic office
  13. Unit 2.1: Principles of office automation
  14. Unit 2.2: The impact of the microcomputer
  15. Unit 2.3: Office automation and workers
  16. Unit 2.4: Electronic appointment scheduling
  17. Unit 2.5: Electronic document storage and retrieval
  18. Unit 2.6: Electronic mail
  19. Module summary
  20. Summative assessment
  21. Module 3: Advanced secretarial functions
  22. Unit 3.1: Handling difficult situations
  23. Unit 3.2: Handling the manager
  24. Unit 3.3: Business etiquette
  25. Unit 3.4: Entertaining in the office
  26. Unit 3.5: Organising executive corporate functions
  27. Unit 3.6: Scanning the media
  28. Unit 3.7: Liaising with clients at executive level
  29. Unit 3.8: Compiling own correspondence
  30. Module summary
  31. Summative assessment
  32. Module 4: The economic environment
  33. Unit 4.1: Needs
  34. Unit 4.2: Marketing of products
  35. Unit 4.3: Types of business ownership
  36. Unit 4.4: Utility undertakings
  37. Module summary
  38. Summative assessment
  39. Module 5: Human resources provisioning
  40. Unit 5.1: Staffing
  41. Unit 5.2: Recruitment and interviewing
  42. Unit 5.3: Selection and appointment
  43. Unit 5.4: Induction
  44. Unit 5.5: Human resource training and development
  45. Module summary
  46. Summative assessment
  47. Module 6: Human resources maintenance and administration
  48. Unit 6.1: Remuneration
  49. Unit 6.2: Performance evaluation
  50. Unit 6.3: Promotion
  51. Unit 6.4: Disciplinary action
  52. Unit 6.5: Dismissal and retrenchment
  53. Module summary
  54. Summative assessment
  55. Module 7: Supervision and motivation
  56. Unit 7.1: Human relations and supervision
  57. Unit 7.2: Requirements for a good supervisor
  58. Unit 7.3: Duties of a supervisor
  59. Unit 7.4: Importance of motivation in the work situation
  60. Unit 7.5: Factors of motivation
  61. Unit 7.6: Work enrichment and work enhancement
  62. Module summary
  63. Summative assessment
  64. Glossary
  65. Abbreviations/acronyms
  66. Bibliography
  67. Back Cover