Design Thinking in Technical Communication
eBook - ePub

Design Thinking in Technical Communication

Solving Problems through Making and Collaboration

  1. 148 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Design Thinking in Technical Communication

Solving Problems through Making and Collaboration

About this book

This book explicates the relationships between design thinking, critical making, and socially responsive technical communication. It leverages the recent technology-powered DIY culture called "the Maker Movement" to identify how citizen innovation can inform cutting-edge social innovation that advocates for equitable change and progress on today's "wicked" problems.

After offering a succinct account of the origin and recent history of design thinking, along with its connections to the design paradigm in writing studies, the book analyzes maker culture and its influences on innovation and education through an ethnographic study of three academic makerspaces. It offers opportunities to cultivate a sense of critical changemaking in technical communication students and practitioners, showcasing examples of socially responsive innovation and expert interviews that urge a disciplinary attention to social justice advocacy and an embrace of the design-thinking principle of radical collaboration. The value of design thinking methodologies for teaching and practicing socially responsible technical communication are demonstrated as the author argues for a future in the field that sees its constituents as leaders in radical innovation to solve wicked social problems.

This book is essential reading for instructors, students, and practitioners of technical communication, and can be used as a supplemental text for graduate and undergraduate courses in usability and user-centered design and research.

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Yes, you can access Design Thinking in Technical Communication by Jason Tham in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Business Communication. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Half Title
  3. Series Page
  4. Title Page
  5. Copyright Page
  6. Dedication Page
  7. Table of Contents
  8. List of Figures
  9. List of Tables
  10. Preface
  11. Acknowledgements
  12. Series Editor Foreword to Design Thinking in Technical Communication
  13. 1 Introducing Design Thinking (and Making) for Technical Communication
  14. 2 The Maker Movement and Its Influences on Technical Communication and Higher Learning: A Look at Three Makerspaces
  15. 3 Social Innovation: Designing Humane Technical Communication
  16. 4 Making and Design Thinking as Pedagogical Strategies for Social Advocacy
  17. 5 Cultivating Radical Collaboration in Technical Communication
  18. Conclusion: Disrupting and Innovating in Technical Communication Through Making and Design Thinking
  19. Appendix A: Radical Collaboration Survey Questionnaire
  20. Appendix B: Design Thinking Methods and Exercises
  21. Appendix C: Annotated Bibliography
  22. Index