Purpose as a business philosophy has resulted in organizations struggling to make sense of what they need to do and made 'purpose washing' commonplace. Identify the challenges and opportunities in the age of purpose and learn how to create authentic messaging, activate successful campaigns and asses the value that these have for key audiences.
Purpose has become a leadership and managerial imperative for businesses large and small, non-profit organizations and charities. However, many businesses don't know how to clearly execute this, and the marketing and PR function of many companies struggle disproportionately as a result. This had led to an increase in cynicism and the growth of 'purpose washing'.
However, when purpose is created with an authentic culture, the opportunity for building brand reputation and positive customer engagement is significant. Truth Be Told will help readers understand exactly how to achieve this and present the core truths of their company or organization, to drive clear, authentic purpose powered communication.

eBook - ePub
Truth Be Told
How Authentic Marketing and Communications Wins in the Purposeful Age
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
Truth Be Told
How Authentic Marketing and Communications Wins in the Purposeful Age
About this book
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Index
3 P’s of sustainability (Profitability, Planet and People) 109
5 P’s of stories (planet, purpose, people, process and product) 160
31st State (case study) 153–54, 160
achievement stories 170
actions, importance of business behaviours and actions 46–47
activate your truth-based strategy (Truth Be Told process) 212–26
activating you 225–26
Define phase 214–15, 217–19
define your purpose 218
Delivery phase 214–15, 220–23
determine the channels to use 223–224
Discover phase 214–16
Distinction phase 214–15, 219–20
find the human truth 217
follow a plan 213–15
human-based truth 220
monitoring and measuring 224–25
Airbnb 160
Aldi 133
Amazon 112, 152
ambiguity see VUCA
ambition stories 160
Andrews, Nick 46
Angelou, Maya 44
apartheid (South Africa) 72
Apple 159, 167
iPhone 118
Archetype 28
Aristotle 147
Arthur Andersen 61
aspirational stories 170
audiences
attributes of a purposeful audience 149–50
case studies 153–55
evolution of thinking about 146–48
how they hear your message 143–46
how to listen to them 152–53
needs and expectations of 150–52
obstacles to staying in step with 172
peripheral audiences 148
principles of purposeful marketing 143
purposeful audience 147–48
purpose-washed marketing mistakes 142–43
transactional audience 148
what you expect to learn from them 153
Aunt Jemima brand 161
authentic purpose 85
authenticity in leaders 130
Authenticity Gap 45
Authenticity Gap methodology 204–05
authenticity of purpose 21–22
B Corps 18, 78, 207
Baduel, Faranza 42
Bagnall, Richard 200
Bailey, Stephanie 204
Balachandran, Girish 28
Balwani, Ramesh 62
Baron, Fabrice 186–87
Barry, Claire 74, 75
Bazalgette, Peter 49–50, 96
BBC 79
BBDO agency 20–21, 46, 67, 115, 139
Be...
Table of contents
- About the authors
- Contributors
- Foreword
- Acknowledgements
- Introduction
- 01 The world: what you need to know
- 02 The truth: what we mean by it
- 03 The why: understanding the context of truth and purpose
- 04 The where: finding truthful purpose in business
- 05 The way: how your culture is key
- 06 The how: audiences and stories
- 07 The what: understanding your channels
- 08 The wow: how to measure success
- 09 Activate NOW
- Index
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Yes, you can access Truth Be Told by John O'Brien,David Gallagher in PDF and/or ePUB format, as well as other popular books in Business & Business Strategy. We have over 1.5 million books available in our catalogue for you to explore.