Change from the Inside Out
Making You, Your Team, and Your Organization Change-Capable
- 256 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
Change from the Inside Out
Making You, Your Team, and Your Organization Change-Capable
About this book
Change initiatives fail because humans are hardwiredto return to what's worked for us in the past. This book offers a straightforward process for rewiring ourselves and those we lead to be more change-capable. Erika Andersen saysavoidingchangehas beena historical imperative. In this book, she shows how we can overcome that reluctance and get good at making necessary change. Using a fictional story about a jewelry business changing generational hands, Andersen lays out a five-step model for addressing boththis humansideof changeand its practical aspects: Step 1: Clarify the change and why it's needed— Get clear on what the change is and the benefits it will bring.
Step 2: Envision the future state —Builda shared picture of the post-change future.
Step 3: Build the change— Bring together a change team, engagekey stakeholders, and plan the change.
Step 4: Lead the transition —Build a transition plan that supports the human side of the change, then engage the whole organization in making the change.
Step 5: Keep the change going— Work to make your organization permanently more change-capable. With opportunities to self-reflect and try out the ideas and approaches throughout, this book is a practical guide to thriving in this era of nonstop change.
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Information
INDEX
- Adopting change, approaches to, 54
- Aliya (VP of marketing), 146, 165, 208, 212, 217–218
- Amazon, 135
- Amber (GM of Poughkeepsie store), 89, 92, 116
- AOL–Time Warner merger, 50
- Assessing organizational readiness for change (Step 3, Goal 4), 79–80, 171–173
- Baseline, setting a, 131
- Beginnings. See Clarify key endings and beginnings for those affected
- Behaviors, new. See New behaviors
- Being Strategic: Plan for Success, Out-Think Your Competitors, Stay Ahead of Change (Andersen), 38, 41, 231n23, 232n24
- Borders Group, 135
- Brainstorming, 197
- “boil down” your brainstorm, 106–107
- the risks of making the change, 106
- Brainstorming risks, 109
- Bridges, William, 180–181, 231n21, 232n31
- Buddy up (engaging stakeholders), 159–160
- Build the change (Step 3), 76–80, 174, 175. See also specific topics
- building past the first meeting, 143–145
- Burns, Robert, 233n32
- Cable television (companies), 4–6
- Carla (Jade Marandaz’s daughter), 34–35
- Carleton, R. Nicholas, 230n10
- Carolyn (general manager [GM]), 89, 146, 166, 208
- Cashman, Kevin, 139, 232n27
- Celebrate success (chan...
Table of contents
- Cover
- Title Page
- Copyright Page
- Dedication
- Preface
- One. How Change Has Changed
- Two. We Prefer Stability
- Three. Let the Rewiring Begin
- Four. Changing on Three Levels
- Five. The Five-Step Change Model
- Six. Start at the Beginning
- Seven. What Change Will Bring
- Eight. The Heart of the Effort
- Nine. Engaging the Whole Organization
- Ten. To the Future
- Eleven. On Becoming Change-Capable
- Notes
- Acknowledgments
- Index
- About the Author
- About Proteus