eBook - ePub

Co-production and Japanese Healthcare

Name: Co-production and Japanese Healthcare
ISBN: 9781000348279

Work Environment, Governance, Service Quality and Social Values

Victor A. Pestoff,

Victor Pestoff,

320 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Co-production and Japanese Healthcare

Work Environment, Governance, Service Quality and Social Values

Victor A. Pestoff,

Victor Pestoff,

About this book

Healthcare in most developed countries face a complex and partly contradictory mix of financial, social and political challenges. Fiscal strains combined with New Public Management agendas have caused severe cutbacks and calls for greater efficiency in public healthcare, resulting in a growing concern about service quality. Co-production and Japanese Healthcare explores a possibility to address these issues from a new perspective that emphasizes greater collaboration between the staff and patients. Here professionals and patients/clients act as 'partners to co-produce healthcare through their mutual contributions'.

Japan has a unique system of two user-owned healthcare providers with nearly 200 hospitals, 500 clinics and 50, 000 beds. However, they differ from each other and from public hospitals, in terms of their work environment, service quality, governance models and social values. This volume compares cooperative and public healthcare providers at ten hospitals across Japan with survey data from the staff, as well as from the patients and volunteers at four hospitals.

It will be of interest to researchers, academics, and students in the fields of healthcare management, public and non-profit management, human resource management.

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Yes, you can access Co-production and Japanese Healthcare by Victor A. Pestoff,Victor Pestoff in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.