Robotic Process Automation
eBook - PDF

Robotic Process Automation

Management, Technology, Applications

  1. 430 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Robotic Process Automation

Management, Technology, Applications

About this book

This book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life implementation projects.

Similar to the substitution of physical work in manufacturing (blue collar automation), Robotic Process Automation tries to substitute intellectual work in office and administration processes with software robots (white-collar automation). The starting point for the development of RPA was the observation that – despite the use of process-oriented enterprise systems (such as ERP, CRM and BPM systems) – additional manual activities are still indispensable today. In the RPA approach, these manual activities are learned and automated by software robots, either by defining rules or by observing manual activities.

RPA is related to business process management, machine learning, and artificial intelligence. Tools for RPA originated from dedicated stand-alone software. Today, RPA functionalities are also integrated into elaborated process management suites. From a conceptual perspective, RPA can be structured into input components (sensors in the wide sense), an intelligence center, and output components (actuators in the wide sense). From a strategic perspective, the impact of RPA can be related to the support of existing tasks, the complete substitution of human activities, and the innovation of processes as well as business models.

At present, high expectations are related to the use of RPA in the improvement of software-supported business processes. Manual activities are learned and automated by software robots that interact with existing applications via the presentation layer. In combination with artificial intelligence (AI) as well as innovative interfaces (e. g., voice recognition) RPA creates a novel level of automation for office and administration processes. Its benefit potential reaches a return on investment (ROI) up-to 800% that is documented in various case studies.

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Yes, you can access Robotic Process Automation by Christian Czarnecki, Peter Fettke, Christian Czarnecki,Peter Fettke in PDF and/or ePUB format, as well as other popular books in Computer Science & Business Communication. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Preface
  2. Contents
  3. Editors
  4. Authors
  5. Part I: Introduction
  6. 1 Robotic process automation
  7. Part II: RPA management
  8. 2 Managing RPA implementation projects
  9. 3 Finding the perfect RPA match
  10. 4 Process selection for RPA projects
  11. 5 Selecting processes for RPA
  12. 6 Transforming and recombining routines to scale the implementation of software robots
  13. 7 Liability for loss or damages caused by RPA
  14. Part III: RPA technology
  15. 8 Towards end-to-end business process automation
  16. 9 Human–computer interaction analysis for RPA support
  17. 10 Supporting RPA through natural language processing
  18. 11 Automated segmentation of user interface logs
  19. 12 Process mining and RPA
  20. Part IV: RPA applications
  21. 13 RPA in accounting
  22. 14 RPA for the financial industry
  23. 15 RPA for public administration enhancement
  24. 16 Applications of RPA in manufacturing
  25. Part V: RPA practice
  26. 17 AI evolves IA
  27. 18 The broad use of RPA based on three practical cases
  28. 19 Digitization applied to automate freight paper processing
  29. Index