The New World of Work

Shaping a Future that Helps People, Organizations and Our Societies to Thrive

Peter Cheese

• Publisher: Kogan Page
• Year: 2021
• Print ISBN: 9781398602090
• eBook ISBN: 9781398602106
• Edition: 1
• Topic: Business
• Subtopic: Human Resource Management
• Index: Business

Work has changed forever. How can HR and leaders adapt? How can they deal with the wellbeing and productivity crisis, address the skills gap and build better organizations? This book has the answer. Written by a leading voice in the people profession, The New World of Work takes an evidence-based approach to provide practical advice on how the business and employees can succeed. It covers how to combat stalling productivity, poor wellbeing and the increase in mental health issues in the workplace as well as the need for agile learning, ways to close the skills gap and a refreshingly realistic look at the impact of technology. There is also essential discussion of job design, flexible working, diversity and inclusion (D&I) and how to engage both an ageing workforce and new Gen Z recruits. This book also includes guidance on how to build a business which is responsible, trustworthy and transparent, is based on the principles of 'good work' and is one that employees are proud to work for.With global examples and case studies from private and public sector organizations, The New World of Work is the book that HR and business professionals need to seize the opportunity and allow both the business and its people to succeed.

Index

5G workforce 91–97

9/11 attacks 245

Accenture 203

adhocracy 236

age, and sense of wellbeing 338

ageing population 86–88, 95–96

agency staff 264–66

agile learning organization see learning organization

agile working 305–06

air traffic controllers 341–42

Alternative für Deutschland 60

Amazon 266, 267–68

American Psychological Association 64

Anderson, Richard G. 102

Apprenticeship Levy 145–46

apprenticeships 142–46

archetypes 62

Ardern, Jacinda 171, 228

Argenti, Paul 245

Aristotle 166–67

artificial intelligence (AI) 104–06, 118, 225, 299–300, 359

bias in 300–02

people strategy 261, 268–69, 273

personification 113–14

Asian MNCs 53–55

Asilomar framework 302

Asimov’s Laws of Robotics 121

Audi 74

Augar review 147

automation 50, 298–300

humans working together with 299–300

impact on jobs 108–10

rate of 361, 362

see also artificial intelligence (AI); technology

autonomy 282–83, 284

B Corp 176, 206, 208

Baby Boomers 91–92, 95, 96

balanced scorecard 235–37

Ballard, David 66

Barclays 131

Barends, Eric 233

basic skills 131, 137–38

BCG 231–32

Bean, Randy 107–08

Bebchuk, Lucian 174

Beck, Don 239

behavioural skills 129–31

Bennis, Warren 223

Bevan, S. 60

Bezos, Jeff 230–31

Bhutan 168–70

bias 300–02

Birkinshaw, Julian 236

birth rates, declining 88–89

Black Lives Matter 74, 134–35, 210

Blueprint for Better Business 176, 207

boards 186–90, 218–19

Boin, A. 70

bond yields 20

borrowing ...

Table of contents

• Foreword
• Acknowledgements
• 01 A new era of work
• 02 Economics and the economy
• 03 Globalization and geopolitics
• 04 Social and demographic change
• 05 Technology: Automation, AI and beyond
• 06 Education and learning
• 07 Focusing on the right things
• 08 Building responsible business
• 09 Leadership for the future
• 10 People strategy at the heart of business strategy
• 11 Good work as a goal
• 12 The agile learning organization
• 13 Wellbeing as an outcome
• 14 #WTF: What’s the future?
• Index