
- 208 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
About this book
BECOME A MASTER AT NEGOTIATION AND COMMUNICATION
Never go into an important conversation feeling unheard, unprepared, or uninformed again—apply the proven SISCO method for communication to become a master negotiator, trusted interviewer, and engaging conversationalist.
No matter the conversation, detecting honesty and persuading others to be honest are some of the most valuable skills you can learn. With these skills, you can master your daily conversations and interactions with others. The Strategic Interviewing Skills and Competencies (SISCO) Method will help you see the full picture, have all the facts, and make effective decisions.
Former Navy interrogator, Lena Sisco, created this method during challenging investigative and information-gathering interviews. Her 5-step program focuses human-to-human interaction. When you can gain someone’s trust you can get truth in any scenario. She teaches readers how to validate their gut feeling when they think someone is lying, unassumingly control a conversation, and persuade others to be honest.
These skills are not only applicable in an interrogation room, but they can be relevant in everyday life. In this book, you will learn how to:
- Apply the strategic interviewing skills behind the SISCO method to your everyday life to discover the information and the honest answers you need.
- Create an environment of trust that will facilitate the fact finding necessary to be more effective at your job while encouraging others to be more accountable.
- Control the signals you may or may not be inadvertently sending to others.
- Know the right words to say during a disagreement in order to de-escalate conflict, gain respect, and create a win-win situation
Not only does she teach you techniques and methods to negotiate and interview with confidence, she shares the neuroscience behind why they are effective. You will be able to interpret patterns of behavior and influence positive behaviors in others, as well as enhancing the effectiveness of your communication practices; both verbal and nonverbal.
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Information
Table of contents
- Cover
- Title Page
- Copyright
- Contents
- Foreword by Janine Driver
- Preface
- Chapter 1: Why Being the “Nice Guy” Always Wins
- Chapter 2: Plan, Prep, and Practice
- Chapter 3: How to Build Rapport in Five Minutes or Less
- Chapter 4: Understanding Personal Drivers, Motivators, and Needs
- Chapter 5: Master Your Questioning Techniques
- Chapter 6: Don’t Tell, Ask
- Chapter 7: Elicit Information, Don’t Ask for It
- Chapter 8: Overcome Conversational Challenges
- Chapter 9: Empathic Negotiation Skills
- Chapter 10: Handling the Breaking Point
- Chapter 11: How to Accurately Analyze Body Language
- Chapter 12: Deceptive Statements and Answers
- Epilogue
- Appendix A: 11-Step Strategic Interview Flow
- Appendix B: Your Comprehensive Interview Checklist
- Appendix C: Answers to Activities
- Acknowledgments
- Index
- About the Author