eBook - ePub
Human Resource Management for Hotels and Restaurants
Personnel Management in the Hotel and Catering Inustry
- 84 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
Human Resource Management for Hotels and Restaurants
Personnel Management in the Hotel and Catering Inustry
About this book
Human Resource Management for Hotels and Restaurants is intended as a reference book for hoteliers and restaurateurs who need quick advice on how to increase or optimize their team without calling in outside and expensive help.The first chapters deal with human resources planning, recruiting and integration issues. This is followed by efficient leadership techniques that are particularly suitable in the hotel and catering industry. Last but not least, the topics of self-motivation and employee motivation are addressed, because only motivated leaders can motivate employees. The reference book also includes several self-tests and useful checklists that you can use to assess yourself or others.
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Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access Human Resource Management for Hotels and Restaurants by Frank Höchsmann in PDF and/or ePUB format, as well as other popular books in Business & Management. We have over one million books available in our catalogue for you to explore.
Information
1. Introduction
Personnel management - also human resources management refers to the area that deals with the production factor labor (being an obsolete term).
Modern human resources management aims for sustainable success - taking into account aspects of social and environmental compatibility. For us, sustainable success means value preservation and value creation in the long term.
The findings, methods and instruments of quality management (ISO 9001, TQM, EFQM) are applied.
Achieving corporate goals requires targeted action, resource planning and a suitable corporate culture with a vision and mission statement.
1.1. Objectives of human resources management (HR management)
Economic goals
- Training
- Labour productivity
- Retention of skilled workers
- Innovation promotion
- Creativity application
- Performance improvement
- Minimisation of personnel costs
- Reduction of absenteeism and fluctuation
Social goals
- Job security
- Work time organisation
- Co-determination
- Motivation
- Employer's duty of care
Leadership goals
- Performance targets
- Behavioural goals
- Satisfaction targets
1.2 Functions of personnel management
| Functions | Brief description |
| Personnel planning | Human resource planning is part of corporate planning. It includes short-, medium- and long-term measures to cover the personnel needs of a company. |
| Recruitment | Is a part of human resource management and covers previously defined / agreed staffing needs. |
| Staff deployment | Al... |
Table of contents
- Foreword
- Table of Contents
- Note
- 1. Introduction
- 2. Quantitative and Qualitative Human Resources Planning
- 3. Requisition and Recruiting of New Employees
- 4. Introducing New Employees
- 5. Effective Leadership Techniques and Employee Evaluation
- 6. Employee Motivation
- 7. Conclusion and Recommendations
- The author Frank Höchsmann
- Published reference books
- Seminars, webinars, online courses
- Further information
- Copyright