
Corporate Reputation
12 Steps to Safeguarding and Recovering Reputation
- English
- PDF
- Available on iOS & Android
About this book
Praise For Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation
"In a sea of business books, Corporate Reputation is a beacon of light for all leaders and future leaders looking for direction in the treacherous waters of a volatile business environment. It delivers a message that's provocative, insightful, and needs to be heard."
āHeidi Henkel Sinclair, Director of Communications, Bill & Melinda Gates Foundation
"Every CEO, senior executive, and, increasingly, board member now appreciates the importance of building and protecting a company's reputation. Anyone who depends upon or shapes a company's reputationācustomers, employees, news media, NGOs, and bloggersāwill benefit from reading Dr. Gaines-Ross's book and will learn more about the influence they wield over corporate reputations."
āDr. Robert G. Eccles, Senior Lecturer, Harvard Business School
"At a time when companies are facing unprecedented reputation crises comes a timely primer from Dr. Gaines-Ross that tells us what companies need to do to bring their reputations back from the brink. The book's 12-step reputation recovery model captures what we know about effective crisis management, and brings the process to life with a host of detailed case examples. It's right on the mark!"
āDr. Charles Fombrun, CEO, Reputation Institute
"Finally, a book that clearly, realistically, and compellingly explains how companies of all types and sizes can protect and restore an invaluable company assetācorporate reputation. Brilliant insights and practical solutions leap from each page! A definite must-read for business professionals everywhere."
āAnthony Sardella, CEO, Evolve24 and Adjunct Professor at the Olin School of Business, Washington University in St. Louis
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Table of contents
- Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation