Construction Communication
eBook - PDF

Construction Communication

  1. English
  2. PDF
  3. Available on iOS & Android
eBook - PDF

Construction Communication

About this book

Communicating the design intent, from initial briefing through the design stage and on to the actual construction is vital to the success of any building project. This book looks at communication across physical, organisational and cultural barriers with a view to improving the design and construction process.

The authors investigate communication issues across physical, organisational and cultural barriers and present clear guidance and practical advice.

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Yes, you can access Construction Communication by Stephen Emmitt,Christopher A. Gorse in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Civil Engineering. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Preface
  2. 1 Construction: a social perspective
  3. People businesses
  4. The development process
  5. The communicators
  6. Temporary contracts and contact
  7. Communication matters
  8. 2 Communication in construction
  9. An overview
  10. Higgin and Jessop revisited
  11. Construction management research
  12. Frameworks for construction communications
  13. 3 Communicating abstract ideas
  14. Communication and information
  15. Information flow and knowledge management
  16. Language
  17. Towards a common language
  18. A time and a place
  19. 4 The dynamics of communication
  20. The development of communication research
  21. The process of communication
  22. Communication models
  23. Levels of communication
  24. 5 Interpersonal communication
  25. Professional interaction
  26. Communication, power, influence and control
  27. Social influence and persuasion
  28. Defensive and supportive communication
  29. Making informed decisions
  30. Conflict
  31. 6 Group communication
  32. Group development and group norms
  33. Group participation and interaction
  34. Maintaining relationships
  35. Group decision-making
  36. Intergroup communication
  37. 7 Communication networks
  38. Unstable networks
  39. Communication networks and groups
  40. Gatekeepers and communication nodes
  41. Levels of construction networks
  42. Supply chains: strengths and weaknesses
  43. 8 Organisational communication
  44. Organisational culture and communication
  45. Intraorganisational communication
  46. Interorganisational communication
  47. Configuration management
  48. Outsourcing: a communication challenge
  49. E-business in construction
  50. Performance management
  51. Innovation and change: a communication perspective
  52. Encouraging collaboration between organisations
  53. 9 Building an effective communication culture
  54. The construction project manager
  55. Key performance indicators
  56. Safety and communications
  57. Communications and quality
  58. Designing the project network structure
  59. Controlling communications
  60. 10 Selecting appropriate communication media
  61. Choice of media
  62. Use of communication media in construction
  63. Media and their different uses
  64. Oral communication
  65. Written instructions
  66. Drawings
  67. Models
  68. Digital information and virtual details
  69. Co-ordinating communication media
  70. 11 Managing boundary conditions
  71. Communicating across boundaries
  72. Boundary condition 1: client-designer interface
  73. Designer-consultant interface
  74. Designer-manufacturer interface
  75. Boundary condition 2: designer-contractor interface
  76. Boundary condition 3: construction manager-site operative interface
  77. Contractor-manufacturer interface
  78. Practical measures
  79. 12 Managing meetings
  80. Meetings as an aid to effective communication
  81. An appropriate location
  82. Controlling the meeting
  83. Recording and communicating decisions
  84. Decisions made outside meetings
  85. Different types of meeting
  86. Making meetings dynamic
  87. 13 Conflict management
  88. Conflict in work groups
  89. Advantages and disadvantages of conflict
  90. Managing conflict
  91. Interaction, information and conflict
  92. Defending resources and achieving goals
  93. Managing different perspectives through conflict
  94. Conflict, tension and management
  95. The merits of encouraging conflict
  96. 14 Practical methodologies for identifying, monitoring and improving communication in practice
  97. Why communication research?
  98. Professional updating and evaluation
  99. Methodological and ethical issues
  100. Recording acts of communication
  101. Case study: observing construction progress meetings
  102. Categorising and coding
  103. Bales' IPA coding system
  104. Recognising weaknesses of research
  105. Dissemination: a constant challenge
  106. Final words
  107. References
  108. Index