We Need To Talk: A Memoir About Wealth

Jennifer Risher

• Publisher: Xeno Books
• Year: 2020
• Print ISBN: 9781939096463
• eBook ISBN: 9781939096647
• Topic: Social Sciences
• Subtopic: Social Science Biographies
• Index: Social Sciences

When Jennifer Risher joined Microsoft in 1991, she met her husband, and with him became an extra-lucky beneficiary of the dot-com boom. By their early thirties, they had tens of millions of dollars. Today, there are millions of people like her. Jennifer's thought-provoking, personal story includes the voices of others in her demographic and explores the hidden impact of wealth on identity, relationships, and sense of place in the world. At a time when income-inequality is a huge problem, our country's economic system is broken, and money is still a taboo subject even among those closest to us, this engaging, introspective memoir is essential reading: a catalyst for conversation that demystifies wealth and inspires us to connect.

Chapter One

THE TOSS

Two years out of college, unaware of the good fortune heading my way, I moved to Seattle with my best friend, Donna, and began looking for a job. I scoured the want ads and sent out resumes, serious about a career. My hope was to land an entry-level position in advertising. But I couldn’t even get an interview. All the downtown agencies had long lines at the door.

After weeks of looking, I began to do temp work, handling customer complaint calls and alphabetizing files. Every evening, when I returned to my apartment, my fingers were crossed in anticipation. Maybe there’d be a message from a potential employer waiting for me on my answering machine. But the light on my phone was rarely blinking. The only calls I got were from my mother.

“How’s the job search?” she asked.

“Okay,” I lied.

“And the apartment?”

“It’s fine. A bit empty. I saw a sofa I like, but I’m not going to buy it until I have a job.”

“Sounds wise,” she said with approval. “How’s Donna doing?”

“She’s fine. She’s always busy,” I said. “She loves her job.”

Hanging up, I sat back in the wooden chair at my desk, alone. Best friends since high school, Donna and I had moved to Seattle together, but when she started her new job at a computer company, Donna had disappeared. We rarely saw one another.

Finally, after months of sending resumes and making follow-up calls, I got an informational interview at a small agency downtown. Hoping for my big break, I arrived early and walked around the block several times before entering the building. After only a few minutes in the lobby, I saw a man in a flannel shirt and corduroy pants sauntering toward me, looking as though he’d just dropped by the office to water his favorite plant. I couldn’t have conjured up someone more approachable. He introduced himself as Dave and gave me a tour of the agency, nodding as I pitched myself as a hard worker, eager to learn.

“I’m afraid we just don’t have any openings,” he said. “But let me introduce you to our HR guy, Jan. Maybe he knows something I don’t.”

Dave took me downstairs, stopping outside an office where a woman in her early twenties was slapping high fives with a man wearing a silky black tie covered in bubblegum machines.

“So, you want to work in advertising,” Jan said after Dave introduced us.

“I have a resume with me,” I said. “Would you like to see it?”

“Sure, why not?”

Bobbing his head at my resume, Jan asked about my summer work experience, then told me there were only three entry-level account coordinator positions at the agency. All of them were taken.

“I just don’t have anything,” he said.

“Could you use extra help? I’ll work for free.”

My mouth made the proclamation before my head had the chance to approve the material. But I wasn’t sorry. Working in advertising had been a dream of mine for years. I was finally inside an agency and wanted to stay.

Jan didn’t seem the type often at a loss for words, but he froze for a moment.

“Okay,” he finally said. “I like the attitude. The Nordstrom team could use your help. We’ll see you Monday morning.”

The next week, I began showing up early and doing whatever was needed, excited to experience the inner workings of advertising. I also started to make work friends. And after more than a month of helping full-time, when one of my new friends told me about an opening at McCann Erickson, the big agency across the street, I rushed my resume over and landed the job. Finally! I had a paid position. My goal had been accomplished. My career was underway.

My days at McCann Erickson were spent running between the account management and creative departments, shepherding projects through production. I did a lot of grunt work too, making photocopies and serving coffee to clients. I came in early, left late, and worked on the weekends, keeping the job files up to date and making sure everything was in order. Meanwhile, earning $19,500 a year, it was tough to get through the month with enough left to pay rent. I rarely went out, cut coupons, rode the bus, brought my lunch to the office, and rationed my coffee. At a time when Seattle’s very own Starbucks was becoming a national phenomenon, I only allowed myself a $1.65 drink once a week. It felt important to watch every dollar. Managing my money made me feel responsible.

One day, after nearly a year at the agency, as I sat on the floor, sorting photocopies in a skirt and heels, dressed for the job I hoped to earn, not the one I had, I got an important phone call. Seemingly out of the blue, this call was a peace offering of sorts. Two years earlier, before arriving in Seattle, Donna and I had planned a move to San Francisco. We’d talked about sharing an apartment and looking for jobs together. Then, a week before our move, Donna broke the news that she’d accepted a position at a computer company in Seattle. Initially, I’d been crushed but ended up moving to Seattle with her.

“Hi. It’s me,” Donna said. “Do you have a minute?”

“Sure,” I told her. “But I can’t talk long.”

A rule follower, I felt uncomfortable taking personal calls during work hours.

“There’s an opening here in campus recruiting,” Donna said. “I know you don’t want to work in HR, but I thought you should know about the job. Are you interested?”

Unaware of the gold coin floating into the air, I took a few moments to think. The photocopying was getting old, but I didn’t want to leave advertising. There was so much still to be learned about targeting customers and positioning products. An HR job hiring business school graduates into marketing positions didn’t sound that appealing. But I missed Donna’s friendship and imagined we’d be more connected if we worked at the same company. I was also intrigued by Microsoft, the company where she worked. After nearly two years in Seattle, I knew Microsoft represented challenge and opportunity. There were great perks too: free soft drinks, cafeterias with latte stands, and a membership to the health club right down the street. Maybe if I got in the door, I could wrangle myself a marketing job from the inside. With that thought, I told Donna I was interested in an interview—and the gold coin landed. One moment, one answer, and the trajectory of my life was about to change.

Unlike the sleek, image-conscious world of advertising where we dressed to impress clients, Microsoft was full of boys in T-shirts practically living in their offices, spending days and nights writing code. It was 1991. While the rest of the country was recovering from a minor recession, Microsoft was booming. The workforce had outgrown its original pod of six white ’80s-style structures, and several new brick buildings were under construction. The halls buzzed with energy, and inside each office, employees stared intently into computer screens or scribbled furiously on whiteboards, on a mission to put a computer on every desktop. Windows 3.0, the newest version of the company’s operating system, had launched a year earlier to huge success, and with the average age of thirty, employees were out to change the world. It was an exciting time to be at the company.

After several long, demanding interviews, I got a call with an offer, and accepted immediately, excited about becoming part of the action. My starting salary was $26,000, a big step up from what I’d been making, and I barely listened as my new manager, Jane, explained the biannual reviews, bonuses, salary increases, and stock options.

At the time, employee stock options were a complete unknown. Even within Microsoft, no one truly understood what options were or how they worked. No other company had ever granted so many options to so many employees, and without history as a reference, it was impossible to know what to expect. Certainly, no one at Microsoft was talking about their compensation. Everyone prided themselves on being nothing like the brokers and bankers of Wall Street who were making money with money and bragging about their bonuses. Intelligence, hard work, and a passion for technology were currency at Microsoft. While it was clear that options were a benefit, they were viewed as a bunch of numbers on paper, completely unrelated to everyday life.

But in time, options began making us rich.

Midway through my second year at Microsoft, as a quarter of my options vested, I took a closer look—and was astonished. The Microsoft stock price had been moving steadily upwards since my first day, and after eighteen months at the company, I had tens of thousands of dollars of free money in my future. I couldn’t believe it. If the stock price continued to climb, in another three years, my options would be worth as much as $300,000. Three hundred thousand dollars!

Four years earlier, after graduating from college and before moving to Seattle, I’d worked at a steel company in Tokyo teaching English to executives. I thought of my time in Japan as a final hurrah, a chance to follow my heart and have one last adventure before settling down and starting a career. I’d known nothing about Japan, and loved my time in Tokyo. Living in company housing and benefitting from the power of the yen, I unexpectedly returned home feeling rich, not only from the experience, but from the money I’d saved.

“I can buy a new car,” I’d bragged to my father.

“You think you have a lot,” he’d cautioned. “You need to be careful with your money.”

As usual, my dad had been right. Twenty-four thousand dollars had sounded like a fortune, but after buying a car and working for free, I’d depleted my savings. But Microsoft stock options were different. My fortune was so much bigger. In fact, $300,000 was an uncomfortably large sum. I never considered telling my parents. If they knew, I was worried they’d look at me differently. I didn’t want my options to create a distance between us, my place in our family at risk. Where would I fit in if I had more money than my father? My mother wouldn’t approve of me having so much either. She wasn’t comfortable with wealth or the wealthy.

July 15, 1991, my first day at Microsoft, Donna introduced me to Lynn, another campus recruiter who fast became a friend. Lynn’s sharp wit and strong opinions made her fun to be around. Many mornings, the two of us walked to the cafeteria together, Lynn giving me the scoop on the heroes and villains within each department and offering advice on how to create effective interview questions. We laughed about Bill Clinton’s failure to inhale and scrutinized the relationship she was beginning with a man named Adam, a program manager at Microsoft.

At the end of August, campus recruiters were required to attend farewell parties for the interns who’d been working at the company for the summer. Lynn and Donna had gone to these events in the past and weren’t excited. But I couldn’t wait. The parties were being held at the home of Bill Gates. Not only was Bill highly respected throughout the company, he was practically a billionaire. Going to his house meant seeing how he lived.

On the evening of the first party, I drove into the upper-class neighborhood of Laurelhurst and searched for the address, which was right on Lake Washington. Spotting the house, I pulled forward, parked, and felt disappointed. The dark green Craftsman looked like any other large home. It didn’t scream rich or have a special aura of sophistication. There was no Bentley in the driveway, no butler at the door. I walked up the front path, was directed down the stairs, and my disappointment grew. The rooms were not grand. Gorgeous artwork did not grace the walls. There were no fine pieces of furniture or elegant antiques. Nothing about Bill’s home was flashy or glamorous. With its worn leather sofas, wood-paneled walls, and pool table, the basement, from which we gained access to the backyard where dinner was served, looked like a bachelor pad stuck in the 1970s.

After a perfectly nice evening talking with interns and their managers, while the view of the water was beautiful and the food delicious, I remained baffled. I’d hoped to see inside the life of the rich, and nothing about the evening came close to fulfilling my expectations. I didn’t understand why Bill wasn’t living in one of those spectacular mansions I’d seen in movies and on TV. I thought the wealthy lived stylish lives in rambling manors and enjoyed showing off their success. What was Bill doing with all his money?

In the fall, our team of twelve campus recruiters traveled the country, giving presentations at top colleges and universities. In the winter, we conducted interviews at Microsoft in Redmond, looking for people who were smart, hardworking, and could get things done. As each candidate talked with employees doing the jobs they would do if hired, campus recruiters read feedback over email and made sure the best and the brightest met with key decision makers. Those failing to reach the bar returned to our offices to wrap up the day. No one at Microsoft wanted to waste precious time with someone who wasn’t a good fit for the company.

Lynn and Donna handled the recruiting process for college undergraduates applying for test and development positions, while I worked with the MBA candidates interested in product management and marketing. In the early 1990s, most business school graduates were out to land high-paying jobs in corporate banking, consumer products companies, and consulting firms like Goldman Sachs, Procter & Gamble, and Deloitte & Touche. Since Microsoft was relatively unknown—way out in the boonies of Washington State—and offered salaries below industry standard and the unfamiliar benefit of employee stock options, the MBAs who interviewed were entrepreneurial in spirit, not necessarily looking to get rich.

In the spring, making offers over the phone, I did my best to explain how stock options worked: the strike price of an option was set the first week on the job and each option was worth the difference between that strike price and the stock’s current market value. After eighteen months at the company, a quarter of an employee’s stock option grant was vested, which meant it was available for cash. Every six months after that, another eighth of the grant vested and the full amount could be cashed-in after four-and-a-half years.

“If you work hard, you’ll help drive the stock price up,” I said. “If the price goes up $50 in the next four-and-a-half years, your grant of 2,000 options will be wor...

Table of contents

• Cover Page
• Title Page
• Copyright Page
• Dedication
• Contents
• Introduction
• 1. The Toss
• 2. Stuck in the Past
• 3. Houses
• 4. Truth Serum
• 5. Mentors
• 6. More than a Paycheck
• 7. Luxury
• 8. Gratitude
• 9. An Education
• 10. Within Our Means
• 11. Enough
• 12. Down-to-Earth
• 13. Giving
• 14. Emotions Attached
• 15. Imperfection
• 16. Home
• What’s Next?
• ACKNOWLEDGMENTS
• BIOGRAPHICAL NOTE
• Backcover