Public Management

Thinking and Acting in Three Dimensions

Carolyn J. Hill, Laurence E. Lynn Jr

• Publisher: CQ Press
• Year: 2015
• Print ISBN: 9781483344324
• eBook ISBN: 9781506316307
• Edition: 2
• Topic: Politics & International Relations
• Subtopic: Public Policy
• Index: Politics & International Relations

Managing in the public sector requires an understanding of the interaction between three distinct dimensions—administrative structures, organizational cultures, and the skills of individual managers. Public managers must produce results that citizens and their representatives expect from their government while fulfilling their constitutional responsibilities. 

In Public Management: Thinking and Acting in Three Dimensions, authors Carolyn J. Hill and Laurence E. Lynn, Jr. argue that one-size-fits-all approaches are inadequate for dealing with the distinctive challenges that public managers face. Drawing on both theory and detailed case studies of actual practice, the authors show how public management that is based on applying a three-dimensional  analytic framework—structure, culture, and craft—to  specific management problems is the most effective way to improve the performance of America's unique  scheme of governance in accordance with the rule of law. The book educates readers to be informed citizens and prepares students to participate as professionals in the world of public management.  

Table of contents

• Cover
• Half Title
• Acknowledgements
• Title Page
• Copyright Page
• Contents
• Table List
• Illustration List
• Sidebar List
• Preface to the Second Edition
• Acknowledgments
• About the Authors
• Part I Analyzing Public Management’s Challenges The Fundamentals
• 1 Public Management’s Three Dimensions Structure, Culture, Craft
• 2 First Principles Managerial Accountability to the Rule of Law
• 3 National Security Agency Surveillance Reflecting Society’s Values, Performing Effectively, Earning Trust?
• Part II Structure The Concrete Expressions of Public Policy
• 4 Structure James Madison’s Legacies
• 5 Structure The Administrative State
• 6 Structure Tools for Public Managers
• 7 Structure Rules and Regulations
• Part III Culture Norms, Values, and Institutions
• 8 Culture The Building Blocks
• 9 Culture Institutionalized Values
• Part IV Craft Public Managers as Creators
• 10 Craft Managerial Styles
• 11 Craft Managerial Heuristics
• Part V Managing in Three Dimensions Reflecting Society’s Values, Performing Effectively, Earning Trust
• 12 3D Public Management Structure, Culture, Craft
• Appendix Argument in Public Management
• Author Index
• Index
• Publisher Note