Job Satisfaction of Bank Employees after a Merger & Acquisition

Dr. Michael Madu

• Publisher: GoldTouch Press, LLC
• Year: 2021
• eBook ISBN: 9781955955263
• Edition: 1
• Topic: Business
• Subtopic: Business General
• Index: Business

The exit of top performers, including leaders from banks, is a problem leaders of banks experience after mergers and acquisitions (M&A). The goal of M&A is to make the merged banks strategically stronger, but the exit of valuable employees from the merged banks makes the realization of this goal difficult.

The exit of valuable bank employees after an M&A disrupts the social identity formed by the employees from working together. The disruption of the social identity could become a de-motivator and create job dissatisfaction. Seventy percent of top executives leave within years of the M&A. Good employees leave the merged banks because of dissatisfaction and anxiety over the merger.

Bank executives and other business managers could use the information from the current book to manage future mergers in manners that will minimize or eliminate employee anxieties, turnover, and job losses; thereby increasing the chances of accomplishing the stated goals of the M&A.

Chapter 3

Application to Professional Practice and Implications for Change

The purpose of this quantitative research study was to examine factors that influence the exit of top-performing employees, including leaders from the banks after the M&A from the perspectives of job tenure, job title, race, age, gender, or level of education of the bank employees. The research question was: What strategies could help bank leaders to forestall the exit of top-performing bank employees, including leaders from the banks after the M&A? I examined the effect o...

Table of contents

• Cover Page
• Title Page
• Copyright Page
• Contents Page
• Dedication
• Acknowledgments
• Abstract
• Foundation of the Study
• The Project
• Application to Professional Practice and Implications for Change
• References
• Appendix A: Questionnaire
• Appendix B: Email Invitation to Participants
• Appendix C: The Follow-up Invitation E-mail
• Appendix D: Permission to use the JDI and AJIG Scales
• Appendix E: Letter to the Bank
• Appendix F: SurveyMonkey® Confidentiality and Security Policy
• Appendix G: Informed Consent Form
• Appendix H: AJDI/AJIG Scoring Model
• Appendix I: JDI Office – Terms of Use
• Appendix J: SurveyMonkey® Terms of Use