Making Workshops Work

Creative collaboration for our time

Penny Pullan

• Publisher: Practical Inspiration Publishing
• Year: 2021
• Print ISBN: 9781910056677
• eBook ISBN: 9781910056714
• Topic: Business
• Subtopic: Business Communication
• Index: Business

Do you face the challenge of running really effective meetings, facilitated sessions or workshops as part of your role?
Would you like to feel more confident when working with challenging groups or senior participants?
Do you want to deliver lasting results collaboratively, in virtual, hybrid and in-person environments?
Making Workshops Work takes you from an initial idea or brief, through step-by-step preparation, to an engaging, well-run and effective session, resulting in agreed actions and clear follow up. You'll feel confident, creative and competent as you deliver great results. Everyone will be committed to their actions and afterwards, whether you meet virtually, in-person or mix the two. Penny Pullan is a pioneer of virtual working and one of the world's leading experts on running effective workshops. Her expertise and candid stories will inspire at every stage, to ensure that you are fully prepared to make the best use of your own and your participants' valuable time.

Discover:

• A practical step-by-step guide to get the most out of group sessions quickly whether virtual or in-person
• Memorable case studies, stories and examples to highlight what really works and what doesn't
• Downloadable tools, templates and checklists to reduce your preparation time and enhance your effectiveness
• Reflective questions and exercises to help you develop your own approach, building on what works for you and adapting what doesn't, so that each workshop is better than the last

Dr Penny Pullan is the author of several books including 'Virtual Leadership: Practical Strategies for Getting the Best out of Virtual Work and Virtual Teams'(Kogan Page, 2016). She works with people in multinational organizations who are grappling with tricky projects: uncertain, with ambiguous requirements, stakeholders who need to be engaged and virtual teams dispersed around the world. When they work with Penny, clients notice that communication, collaboration, clarity, commitment, connection and confidence grow, and change doesn't seem quite as tricky as before!

INDEX

action 115, 169, 174, 185–6, 191–9

actions, how to get them done 194–8

actions, not getting done 193–4

activities Chapter 5, 120–50, 161, 186

affirmation and celebration 148–9

checking agreement 144–5

clustering 137–8

coming to consensus 145–6

decision matrix 142–4

effort versus impact analysis 139–41

generating ideas 129–33

getting present 124–6

icebreakers and energizers 128

Magic 6^TM 122–4

paired introductions 126–8

review your workshop 146–7

sharing and informing 129

six thinking hats 139–40

solutions focus 133–7

SWOT analysis 139

welcome 122

audio 103, 114, 181, 215

behaviour 47, 61–73, 171–3

brainstorming 130

breakout 97, 103, 151–2, 177, 204–5, 230–2

breaks 78, 99–101, 112–13, 120, 167, 183, 186, 227

building blocks 150

breakout group discussions 152

briefing 151

clustering 151

feedback 153

games 153

movement 153

presenting 153

thinking alone 151

think-pair-share 151

whole group discussion 153

capture actions 21, 169, 185, 195–6

capture output 6, 82, 128, 152, 179, 205, 231

challenging participants 206

change 68, 73, 85–9, 184

change models 85–9

Bridges’ transitions model 87–8

elephant, rider and path model 88–9

Kubler-Ross change curve 87–8

climate, reducing impact on 8, 98

cluster 137–8

cognitive bias 61–3, 66

collaboration tool 82, 163, 197

command-and-control 4

competencies see facilitation competencies

complications 201–23

confidentiality 114, 169, 212

conflict 74–6, 107, 108, 169, 182–3...

Table of contents

• Cover Page
• Title Page
• Copyright Page
• Contents
• List of figures and table
• Foreword
• Introduction
• Quick start guide: Fast answers to urgent questions
• 01 Why workshops?
• 02 Being an effective workshop leader
• 03 What makes people tick?
• 04 Planning your brilliant workshop
• 05 Choosing your activities, and what you need to make them happen
• 06 Running the workshop
• 07 Getting actions done
• 08 Workshop complications and how to overcome them
• 09 Applying this in practice
• Acknowledgements
• About the author
• Index