People Practice

A Complete Guide

Karen Waite, Kathy Beevers, Nicky Small, Keith Tomlinson, Shazad Hussain

• Publisher: CIPD - Kogan Page
• Year: 2021
• Print ISBN: 9781398602427
• eBook ISBN: 9781398602434
• Edition: 1
• Topic: Business
• Subtopic: Human Resource Management
• Index: Business

Use this brand-new textbook written to support the Level 3 CIPD Certificate in People Practice to succeed in your studies and launch your career as a people professional. Structured around the core knowledge and behaviours needed for the Level 3 CIPD qualification, People Practice provides a thorough understanding of the theory and practice of the key areas of the people profession. This includes business, culture and change in context, workforce analytics and the necessary skills and knowledge for people professionals. This book covers everything from understanding how external factors impact organizational goals, how to develop professional courage and build ethical and inclusive practices through to recruitment, performance, reward and supporting others.Written by the team who developed the new CIPD Level 3 qualification, this book will ensure that students learn both the theory and practice necessary for their academic studies and their future careers. Full of case studies, exercises, key definition boxes and reflective questions, this book will allow students to test their understanding, see how the theory applies in the workplace and develop their critical thinking skills. Further reading suggestions in each chapter encourage a wide and broad engagement with the subject. Online resources include PowerPoint slides, a lecturer's manual and multiple choice questions for students.

Index

NB: page numbers in italic indicate figures or tables

7 Habits of Highly Effective People 79

8-step process of change 38

360° appraisal 177–78, 178

Adams, J Stacey 199

adoption rights 147

statutory adoption pay (SAP) 147

unfair dismissal 156

adult learning theory 221–22

Advisory, Conciliation and Arbitration Service (Acas) 75

code of practice for flexible working requests 147

code of practice on disciplinary and grievance procedures 157

affinity bias 181

Alderfer, Clayton 197

Alexander, Graham 216

Amazon 33

analytics see data

Aon Hewitt 191

Apple 16

iCloud 20

iPhone 17

appraisals 162, 176–78

360° appraisal 177–78, 178

bias, avoiding 180–81

decisions, making 179–80

manager assessment 177

peer assessment 177

self-assessment 177

artificial intelligence (AI) 25

assertiveness 80

assessment centres 127, 130, 130

assess-plan-do-review cycle 83, 84

attribution bias 181

balance sheet 58

bar charts 56, 57

bias, avoiding

in appraisals 180–81

in data 60

unconscious bias 30

biometrics 25

blended learning 218–20, 219–20

‘Bloom’s Taxonomy’ 76

Bluetooth 21

bonuses 192

bribery 73

burn-out 144, 149

business environment, the

defining 6

micro and macro levels 7, 7

scanning 7–9, 8, 9

business planning 12–16

case study 12–13

objectives, setting 13–15

policies 15–16

work planning 15

Cartwright, Steven 182

case studies

business planning 12–13

change, managing 39

customer journeys 19

diversity 58

employee engagement 137–39

ethics, organisational 12

evaluation 228

performance management 166–67, 175, 182–83

recruitment 96–98

well-being, employee 142–...

Table of contents

• List of figures and tables
• About the authors
• Acknowledgements
• Introduction
• 01 Business, culture and change
• 02 Evidence-based practice and analytics
• 03 Core behaviours for people professionals
• 04 The employee lifecycle and recruitment process
• 05 Selection and appointment
• 06 The employment relationship
• 07 Performance management
• 08 Reward and reward systems
• 09 Supporting others to develop skills and knowledge
• Index