eBook - ePub

That Bad Review

Name: That Bad Review
Author: Adrian Easdown, Kristy Bushnell

How to Turn 1-Star Reviews into a 5-Star Business

Adrian Easdown,

Kristy Bushnell,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

That Bad Review

How to Turn 1-Star Reviews into a 5-Star Business

Adrian Easdown,

Kristy Bushnell,

About this book

Customers who love you vs those who don't

While a lot of business owners bury their head in the sand and ignore reviews, especially bad ones, Adrian took a different approach. Locked in the poorly written sentences and scathing critique he saw diamonds.
Through Adrian's book, business owners will learn to look at themselves first, to find out exactly why they are avoiding negative criticisms of their business.

With Adrian leading the way, you will learn:

·How to respond to bad reviews
·How to respond to facebook reviews
·How to manage trip advisor reviews
·When to delete bad reviews - why and why not
·How to understand your guests' motivations to review

If you want to leverage good reviews and bad ones tomaximiseyour ability to connect positively with any customer who has concerns or feedback - read this book today!
Adrian provides tips, stories, strategies, and guides that are practical and easily adopted, to help campground businesses, or parks and recreation managers holiday management to navigate through the modern world of hospitality and tourism.
So, if you're ready to maximize your businesses reviews and lock in those 5-star ratings, then this is the book for you.

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Yes, you can access That Bad Review by Adrian Easdown, Kristy Bushnell in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.