Lesson No. 1
Take Action
The first step in a new direction is going to be the hardest. Some say you should set your intentions, plan things out, do a little self-exploration, and so forth before taking any action. But any true entrepreneur knows action comes first. Spend too much time in your head and youâll never get to where you want to be.
The only measure of success is whether you take action on your ideas.
Take Three Steps to Success
Successful people take action. Theyâve achieved success through a series of steps that lead to their ultimate goal. Itâs not enough just to think about your dream. Youâve got to act on it.
If youâre reading this book, you know that itâs time.
There are three important steps to achieve anything in your life, from an enlightening firewalk to a successful job or business venture to a fulfilling relationship. I will come back to these three steps again and again throughout the lessons and strategies revealed in this book.
The first step is awareness. You must be aware of where you areâboth externally and internally aware.
The second step is willingness. To reach your goals, especially the long-term ones, you must be and stay committed. Only through ongoing willingness to commit can you achieve your lifelong dreams.
And the third stepâperhaps the most important, and the one I want to discuss in this Lesson No. 1âis action. Massive and consistent action.
Your success is linked to the positive action you take. Itâs more than just planning and envisioning your success. You canât be successful if you simply sit around and talk. You need to do something. As an entrepreneur, youâve got to take action.
Iâve been in the personal development industry for decades, and Iâve seen thousands of people go to the seminars and get all pumped up. But then they walk out those doors and back into their own world, and their lives donât change at all. They donât act on what theyâve learned.
You canât get what you want if you refuse to step out of your neat little bubble and do the dirty work.
Iâm constantly taking steps toward achieving my goals. Many times, of course, I take steps that donât work. But then I take more steps until I find a way to make it work. Even if things donât work out, I keep trying. I keep taking action.
If you stop or stand still, thatâs when failure happens.
This is how I run my life, and itâs also how I run my companies. I take action to surround myself with a smart and enthusiastic team. We are constantly changing what we do, doing new things, and trying to market ourselves in unique ways. We encourage our employees to figure out new ways to work and to market, and we test these ideas and check the results. Then we implement what works best. We keep moving forward.
Iâm on my sixth venture right now.
When I start companies, I try to be the catalyst. I help get things going, nurture my employees to succeed and deliver, delegate various aspects of the company to my trusted team, and then go find something else that needs doing. Iâm someone who wants to keep constantly moving on to new businesses, new ambitions, new dreams. Constant action is at the core of my success, both in business and in life.
If you think about it, you canât finish the race, or, in fact, even start the race, if you donât enter the race.
Speaking of races, how many times have you heard a friend say, âI have a goal. I want to lose ten pounds. I want to enter a 5K run.â A few months go by, and then a few years, but no 5K happens and those ten pounds are joined by ten more. How many of your friends actually achieve the goals theyâre talking about? Sure, some have, but many never do, because they donât take action.
Put your best foot forward, and take that leap. When you take action, great things are going to happen.
Balance Action with Analysis
I thought it was a good idea. So I started a store and tried it out. When I ran into the man whoâd advised me to start in the business, he was still talking about it and analyzing every possible outcome. He had done nothing. Meanwhile, five years later, I had twenty stores going very successfully!
And still my friend failed to take action. He decided it was too late into the evolution of the business model to get started. Well, it wasnât too late. I continued to grow to more than seventy stores. I call his approach âparalysis through analysis.â As an entrepreneur, I take action sometimes with almost no thought at all, while my friend analyzes things too much. He debates the possibilities but seldom takes that leap.
I tell this story all the time to explain what happens when you fail to take action. In my opinion, this friend just studied the idea too much. Thatâs his nature. Itâs also not a good idea to enter into something or start a company blindly. Iâve acted too fast several times and cost myself a lot of money.
I once decided to sell and finance computers through FastBucks, my chain of short-term loan stores. At the time, I had surrounded myself with âyes-men.â I did not have a staff that would stand up to me or offer advice that counterbalanced my own ideas. So I jumped right in and started the process of selling computers, with no ability to track and control the sales or inventory. I lost millions.
Another time I decided to get into the used-car business. Acting too quickly and lacking good advice once again, I hired a thief to run the business. I didnât have the necessary controls in place. I lost millions.
So, taking action is good, but balancing your weaknesses is good, too. Thatâs why my friend who analyzes everything is now my executive vice president at FastBucks. Together we make a great team.
Creating a good team is important (as I will explain further in Lesson No. 4). You need to take action, but you also need to do the homework. Surround yourself with a team that balances action with analysis, to ensure you donât misstep. Let them analyze, and you can be the one who drives and pushes people to achieve. Listen to their insights and information, and then decide how to act. But whatever idea you decide to act on, just do it.
Hard work involves a series of actions like this. Itâs more than just planning. You have to act.
Every successful person I know has developed a routine of taking successful action. There is no secret. Itâs not magical thinking. The truth is, successful people have specific habits that they carry out each day in order to be successful. The most important habit is taking action. Youâve got to use itâor lose it.
I once hired a new district manager for FastBucks, and he was bringing in big numbers over everyone else. He was running 25 or 30 percent more in revenues over the previous year, and yet when he came in with an idea that he wanted to try, I cut him down. I said, âWeâve already done this four times in this company, and it has not worked!â
He was very respectful in the meeting. He didnât resist me or say anything negative. But when he took me aside later to talk about all of his prior and current successes, he said, âYou know, there are things that people have said not to try here, so I havenât tried them. But this time I would like to try it myself, because I think I can make it work.â
I thought about his logic, and finally I said, âGo for it! Do it your way and letâs see your results.â After all, his approach was like mine: Just try something, and see what works. He had convinced me that he could do it. He wanted to keep up his habit of taking action. He did, and his idea was a success.
Just thinking about taking action wonât get you very far in life.
Taking action is how you begin down the path of success.
Personal Practice: Taking Action
What things will you take action on in the next six months?
Lesson No. 2
Manage the Details
In glass-walking, you must walk very slowly and with absolute mindfulness, paying close attention to every shift of your foot. If you stay on top of the glass, youâre going to be fine. You can avoid the big shards, so they likely wonât be the ones to cut you. But if youâre not careful, the little ones might.
Glass is the perfect way to illustrate that itâs the small stuff that gets you. By walking on broken glass, Iâve learned to pay attention to those teeny-tiny little shards. As the saying goes, The devil is in the details.
Do Sweat the Small Stuff
We absolutely should pay attention to the small things. Sure, we donât have to sweat constantly over them, but small issues must be attended to before they spiral out of control and become big issues.
Manage the detailsâor they could be your downfall.
I learned this lesson once in an exhilarating way on an adventure in Africa, when I spent some time among lions. I have been on about forty safaris now, logging 150 hours of searching for and viewing African big game. Of course, I always want to go further with things I benefit from or enjoy. So I decided to volunteer at a lion farm, where I got to work with and learn from about ninety lions.
The person who managed the lion farm showed us how we should approach lions of all ages. Eager to immerse myself in the experience, I didnât sweat what I considered the âsmall stuffâ in this presentation. I went ahead and tried to bottle-feed a six-month-old cub, ignoring a seemingly minor detail: the three other larger, hungrier cubs who all wanted the milk, too.
As I fed the smallest lion cub, the other cubs circled around me, eyes focused on the bottle. The small cub noticed, and was going to ensure she got it all. She squirmed and lashed out, and in the process mauled my arms pretty good.
After washing up and tending to my bleeding arms, I pulled myself together and went back to the kitchen. My friend was there waiting for me, holding a newly filled bottle. I was still in pain and now a bit shocked: Iâd thought I was done, but now I had to go among the lions all over again.
Not wanting to cause more damage to myself, this time I paid attention to the details of my surroundings. I scooped up the small cub, taking her to a private enclosure to feed her. Then I chose to sit in an area that necessitated her standing on all fours, rather than lean against me, to maintain her balance.
Success! I was no longer a scratching post for these big kittens.
The lesson: Sweat the small stuff (feeding milk to an overgrown kitten), or it could quickly turn into big stuff (feeding yourself to the lions). Itâs true in life, and itâs true in business. One overlooked detail can get you killedâor at the very least, mauledâin the marketplace as in the jungle.
When seeking the path of success in your personal and professional life, leave no stone unturned. Keep your eyes wide open for details large and small.
Donât Overlook the Details
Iâve seen a lot of successful people miss details that have impacted their business or even their direction in life. Overlooking the following four details in particular can spell disaster in any business situation and in quite a few personal ones.
Detail No. 1: Get in your peak state.
I was doing the glass-walk seminar one time for a group of unemployed financial professionals, and right at the start I asked whether the attendees really, truly wanted a job. After a few confused looks, most of them answered yes, of course they did. But itâs not enough to simply say that you want a new job (or a new business, a new client, or whatever the case may be). You must be enthused and motivated by the job, and you have to believe the job is yours.
If you go into an interview and youâre feeling down and miserable, that will come through to your interviewers. If youâre starting a business but you just donâ...