The Pocket Universal Methods of Design, Revised and Expanded

125 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions

Bruce Hanington, Bella Martin

• Publisher: Rockport Publishers
• Year: 2021
• ISBN:
  9780760372159
• Topic: Design
• Subtopic: Product Design

This handy, portable version of the authoritative Universal Methods of Design provides the samethorough and critical presentation, updated and expanded to include 125 research methods, synthesis/analysis techniques, and research deliverables for human-centered design. Each method of research is distilled down to its most powerful essence, in a format that will help individual practitioners as well as design teams select and implement the research methods best suited to their design culture within the constraints of their projects. This valuable guide:

• Dismantles the myth that user research methods are complicated, expensive, and time-consuming
• Creates a shared meaning for cross-disciplinary design teams
• Illustrates methods with compelling visualizations and case studies
• Characterizes each method at a glance

With the concise, accessible format of The Pocket Universal Methods of Design, you and your team will be designing in a completely new, more effective way. The titles in the Rockport Universal series offer comprehensive and authoritative information and edifying and inspiring visual examples on multidisciplinary subjects for designers, architects, engineers, students, and anyone who is interested in expanding and enriching their design knowledge.

References & Notes

05 Automated Remote Research

Bolt, N., and T. Tulathimutte. Remote Research: Real Users, Real Time, Real Research. Brooklyn, NY: Rosenfeld Media, 2010.

07 Behavioral Design

Tromp, N., and P. Hekkert. Designing for Society: Products and Services for a Better World. London: Bloomsbury, 2018.

08 Behavioral Mapping

Sommer, R., and B. Sommer. A Practical Guide to Behavioral Research: Tools and Techniques. New York, NY: Oxford University Press, 2002.

09 Blockbusting

Adams, J. L. Conceptual Blockbusting: A Guide to Better Ideas. WW Norton & Company, 1980.

10 Bodystorming

Burns, C., et al. “Actors, Hairdos & Videotape—Informance Design: Using Performance Techniques in Multidisciplinary, Observation-based Design.” In CHI 94 Conference Companion, 1994: 119–120.

11 Brainstorm Graphic Organizers

Hyerle, D. Visual Tools for Constructing Knowledge. Alexandria, VA: ASCD, 1996.

12 Brand Experience Workshop

The Brand Experience Workshop method was developed by and is taught by Cooper, www.cooper.com.

Design Leadership Cards, Cooper. (Obtained from the Design Leadership workshop by Cooper.)

13 Bull’s-Eye Diagramming

Bull’s-Eye Diagramming is a method from the LUMA System of Innovation. To learn more, visit www.luma-institute.com/why-luma/our-system/.

“Bull’s-Eye Diagramming.” LUMA Institute. Innovating for People: Handbook of Human-Centered Design. LUMA Institute, 2012.

“What’s on Your Radar?” LUMA Institute. Innovating for People: Handbook of Human-Centered Design. LUMA Institute, 2012.

16 Case Studies

Robson, C. Real World Research: A Resource for Social Scientists and Practitioner-Researchers, 2nd ed. Oxford: Blackwell Publishers, 2002.

18 Cognitive Mapping

Ackermann, F., et al. “Getting Started with Cognitive Mapping” in The Young OR Conference, University of Warwick, 1992: 65–82.

19 Cognitive Walkthrough

Wharton, C., et al. “The Cognitive Walkthrough: A Practitioner’s Guide” in Usability Inspection Methods. New York, NY: John Wiley and Sons, 1994.

25 Contextual Design

Holtzblatt, K., et al. Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design. San Francisco, CA: Morgan Kaufmann, 2004.

26 Contextual Inquiry

Holtzblatt, K., and H. Beyer. Contextual Design: A Customer-Centered Approach to Systems Design. San Francisco, CA: Morgan Kaufmann, 1998.

27 Creative Matrix

Creative Matrix is a method from the LUMA System of Innovation. To learn more, visit www.luma-institute.com/why-luma/our-system/.

LUMA Institute. Innovating for People: Handbook of Human-Centered Design. LUMA Institute, 2012.

30 Critiques

Lerman, L., and J. Borstel. Liz Lerman’s Critical Response Process: A Method for Getting Useful Feedback on Anything You Make, from Dance to Dessert. Takoma Park,...