Ethical conflicts
For much of the time, one obvious ethical responsibility must be followed, and in these situations, a nurse may not need to think about how to act, let alone have any complicated theories about it; however, at other times, nurses have conflicting ethical responsibilities. An ethical conflict is a situation in which a person has two or more ethical pressures that cannot both be fulfilled.
It is worth looking out for ethical conflicts that you deal with each day. Common ones include decisions about:
ā¢ Balancing an animal's quality of life and its quantity of life
ā¢ Balancing an animal's welfare and the owner's or practice's finances
ā¢ Being asked to assist in a procedure that you think is unethical for any reason
ā¢ Situations where the ābest optionā is illegal
ā¢ Possibly reporting a colleague or owner to authorities
ā¢ Being given contradictory instructions by different vets or employers.
There are several ways to solve an ethical conflict. Two common methods are asking someone else or relying on āgut feelingā. Both are quick and easy and involve a minimum of thought, and these characteristics make them useful for situations where a nurse has to act fast. However, just as such methods might not always reach the best solution in clinical issues, so too are they likely to be ethically less accurate than decisions that are better thought out.
It is worth following a rough procedure for dealing with an ethical conflict such as the one shown in Box 1.1. It is not necessary, and sometimes impossible, to follow this order rigidly, but the scheme lists important steps and describes them in more detail.
Box 1.1
A rational approach to ethical conflicts
ā¢ Think about the predictable problems in advance
ā¢ Describe the question and your choices
ā¢ Identify the choices that you have available physically
ā¢ Identify the choices that you have available legally
ā¢ Identify the stakeholders and predict how each one might be affected
ā¢ Choose a school of thought or a framework
ā¢ Identify choices you think are ethically acceptable
ā¢ Discuss your decision with other stakeholders
ā¢ Act
ā¢ Reflect on the decision and outcomes
ā¢ Prepare for next time
Think about the predictable problems in advance (Box 1.1)
Many conflicts can be predicted and anticipated.
ā¢ Some problems are created by the owners, e.g. some dog breeders breed bulldogs but the puppies often need to be delivered by Caesarean section. Some veterinary nurses consider it unethical to breed bulldogs because of the health problems that they have and unethical to help to perform a Caesarean, or think that one should insist on neutering the bitch at the same time.
ā¢ Other dilemmas are caused by the vet, e.g. when a nurse sees a vet acting unethically, there is a dilemma as to whether to āwhistle-blowā.
ā¢ Other dilemmas are caused by the law, e.g. in the UK non-native species such as grey squirrels cannot be released back into the wild after treatment.
ā¢ Many dilemmas depend on the owner, the law and the vet, e.g. nurses can expect many different cases of euthanasia. Some animals brought for euthanasia are completely healthy and might have a good life if the owner and vet did not agree to euthanise it. Others have been suffering for some time but their owner does not want them euthanised. Some do not have owners. Each case causes a different ethical dilemma.
Thinking about these issues in advance allows you time to think when you are relaxed and not pressured by other people. It gives you time to get more information and discuss matters with other people. For example, you may need to discuss with an owner whether to resuscitate an animal if it crashes under anaesthesia before the animal crashes, as there is no time when it does. If you have some idea in advance that you might not be happy to assist a vet with a procedure, then it is useful to say so before the animal is admitted because:
1. It may avoid the vet trying to do the procedure on his or her own because you refused to help after the vet had committed himself or herself.
2. You may end up helping with the procedure to prevent the vet doing it on his or her own and then feeling inconsistent and weak.
3. Your decision might make the vet change his or her mind before committing himself or herself.
Describe the question and your choices
You cannot make a decision without knowing what that decision concerns. It is useful to describe the question as neutrally as possible so that it does not determine your answer in advance. For example, questions such as āShould I fail to care appropriately for this animal?ā or āShould I act uncharitaĀbly to this owner?ā will be answered by āNoā, even though there might actually be very good reasons not to care for the animal, e.g. because it would cause danger to your colleagues, or to act uncharitably to the owner, e.g. because it would cost the practice money.
It is useful to separate the question you have to answer from the situation. Often situations could and should have been avoided, and it is very easy to moan about the situation and fail to make a decision. For example, if an animal is aggressive because it has been poorly trained or is unsuitable for the owner, then this is a situation that should have been avoided, but you still have to make a decision now about what you are going to do.
Once you have phrased the question, you can consider the possible answers. Some options are not immediately obvious and are revealed only by reflection. Doing nothing is always a choice but often not the right one. As an example, your choices when faced with a decision about euthanasia are listed in Box 1.2. It is useful to think of all these choices at this point, however imperfect or silly they seem, because you may find that the sensible options are not possible in some cases.
Box 1.2
Common options when faced with a case of euthanasia
ā¢ Kill the animal
ā¢ Let the animal die naturally
ā¢ Try to cure the animal's disease
ā¢ Palliate any suffering
ā¢ Rehome the animal with the owner's consent
ā¢ Take the animal and rehome it against the owner's wishes
ā¢ Do nothing
ā¢ Report the owner for cruelty
Identify the choices that you have available physically
Very often you will find that some choices are physically impossible. For example:
ā¢ Treating an aggressive dog may be much more difficult than treating a nicer dog because you may be unable to get close to it.
ā¢ Some diseases may not be treatable because a cure has not yet been discovered.
ā¢ Sometimes you are limited by your own competence levels or available time.
It is psychologically important not to feel guilty for not achieving the impossible, and in some cases it may be better to be realistic.
Identify the choices that you have available legally
Legal rules and the rules in the RCVS Guide to Professional Conduct are based on the official ethics of your profession and of society. Following the law is generally the right thing to do, and breaking the law is not usually an ethical option.
The law is discussed in more detail in Chapter 5, but here it is worth noting that the law often agrees with one's own ethics, e.g. allowing unreasonable suffering is illegal...