People Skills
eBook - PDF

People Skills

  1. 325 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

People Skills

About this book

This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice, and exercises that stimulate and challenge the reader. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness. New to this Edition:
- Self-development exercises and further resources at the end of each chapter to help students consolidate learning

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Information

Publisher
Bloomsbury Academic
Year
2021
Print ISBN
9781352012248
eBook ISBN
9781352012255
Edition
5
Topic
Education
Subtopic
Education General

Table of contents

  1. Contents
  2. List of figures
  3. Preface to the 25th anniversary edition
  4. Acknowledgements
  5. About the author
  6. Introduction
  7. part I Personal effectiveness
  8. Chapter 1 Self-awareness
  9. Chapter 2 Time management
  10. Chapter 3 Stress management
  11. Chapter 4 Information management
  12. Chapter 5 Assertiveness
  13. Chapter 6 Beating the bully
  14. Chapter 7 Using supervision
  15. Chapter 8 Being creative
  16. Chapter 9 Continuous professional development
  17. Chapter 10 Being realistic and resilient
  18. part II Interaction skills
  19. Chapter 11 Valuing diversity
  20. Chapter 12 Verbal communication
  21. Chapter 13 Nonverbal communication
  22. Chapter 14 Written communication
  23. Chapter 15 Interviewing
  24. Chapter 16 Influencing skills
  25. Chapter 17 Leadership
  26. Chapter 18 Handling feelings
  27. Chapter 19 Managing conflict
  28. Chapter 20 Multidisciplinary working
  29. part III Intervention skills
  30. Chapter 21 Anti-discriminatory practice
  31. Chapter 22 Being systematic
  32. Chapter 23 Assessment
  33. Chapter 24 Planning
  34. Chapter 25 Decision making
  35. Chapter 26 Managing risk
  36. Chapter 27 Review and evaluation
  37. Chapter 28 Ending
  38. Chapter 29 Responding to trauma: promoting healing and recovery
  39. Chapter 30 Reflective practice
  40. Conclusion
  41. Guide to further learning
  42. References
  43. Index

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Yes, you can access People Skills by Neil Thompson in PDF and/or ePUB format, as well as other popular books in Education & Education General. We have over one million books available in our catalogue for you to explore.