Communication Skills in Nursing, Health and Social Care
eBook - ePub

Communication Skills in Nursing, Health and Social Care

  1. 312 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Communication Skills in Nursing, Health and Social Care

About this book

Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting. Presented in a unique and easy-to-use dictionary format, this practical guide will help studentsand practitioners understand and apply the principles of effective communication. From the 'how to' practicalities through to challenges and honing existing skills, this book will ensurethey have the confidence and knowledge to communicate skilfully and successfully in many different contexts and settings. The new edition features:

  • New chapter entries covering empathy, documentation and simulation
  • Group exercises added in each chapter
  • New information on National Accessible Information Standards on learning difficulties

  • Essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role.

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Yes, you can access Communication Skills in Nursing, Health and Social Care by Bernard Moss in PDF and/or ePUB format, as well as other popular books in Medicine & Social Work. We have over one million books available in our catalogue for you to explore.

Information

Edition
5
Subtopic
Social Work

Table of contents

  1. Cover
  2. Half Title
  3. Publisher Note
  4. Title Page
  5. Copyright Page
  6. Acknowledgements
  7. Acknowledgements
  8. Contents
  9. About the Author
  10. About the Contributors
  11. Foreword
  12. Foreword
  13. Acknowledgements
  14. Introduction to the Fifth Edition
  15. Acceptance
  16. Active Listening
  17. Advising
  18. Advocacy
  19. Anti-discriminatory Practice
  20. Assertiveness
  21. Assessment
  22. Barriers to Good Communication
  23. Breaking Bad News
  24. Chairing Meetings
  25. Challenging
  26. Complaints
  27. Confidentiality
  28. Conflict Management
  29. Counselling
  30. Court room Skills
  31. Documentation, Recording and Form Filling
  32. Ecomaps
  33. Emotional Intelligence (EI)
  34. Empathy
  35. Empowerment, Resilience and a Strengths Perspective
  36. Endings
  37. Establishing a Professional Relationship
  38. Feedback: Giving and Receiving
  39. Genograms
  40. Getting Unstuck
  41. Group Work
  42. Information and Communication Technology (ICT) and Health Informatics
  43. Interpreters
  44. Interprofessional Collaboration
  45. Interviewing Children
  46. Labyrinths
  47. Learning Difficulties
  48. Loss
  49. Mediation Skills
  50. Mindfulness
  51. Motivational Interviewing
  52. Non-verbal Communication
  53. Overcoming Fears and Anxieties
  54. Professional Capabilities Framework (PCF)
  55. Reflective Practice
  56. Religion
  57. Simulation
  58. Social Media
  59. Spirituality
  60. Suicide
  61. Supervision
  62. Talks and Presentations
  63. Telephone, Skyping and Video Conferencing Skills
  64. Time Management
  65. Tricky Topics: Sexuality and Death
  66. Whistleblowing
  67. Wrong Messages
  68. Index