Amazon
eBook - ePub

Amazon

How the World's Most Relentless Retailer will Continue to Revolutionize Commerce

Natalie Berg, Miya Knights

Share book
  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Amazon

How the World's Most Relentless Retailer will Continue to Revolutionize Commerce

Natalie Berg, Miya Knights

Book details
Book preview
Table of contents
Citations

About This Book

Amazon - one of the world's most valuable companies - is worth more than Walmart, Netflix, Target, Nike and Costco combined. What are the secrets to its success? How can these insights be applied to other businesses in the e-commerce sector? The retail industry is facing unprecedented challenges. Across all sectors and markets, retailers are shifting their business models and customer engagement strategies to ensure they survive. Amazon offers unique insight into the company's persistent dissatisfaction with the status quo and innovation and how it has fundamentally changed the ways in which we shop. This fully updated second edition explores Amazon's response to the coronavirus pandemic, the convergence of physical and digital retail, e-commerce economics and sustainability, as well as future policy implications. Written by industry-leading retail analysts and with the first edition now translated into more than a dozen languages, Amazon is an invaluable resource for discovering the lessons that can be learned from the company's unprecedented rise to dominance.

Frequently asked questions

How do I cancel my subscription?
Simply head over to the account section in settings and click on ā€œCancel Subscriptionā€ - itā€™s as simple as that. After you cancel, your membership will stay active for the remainder of the time youā€™ve paid for. Learn more here.
Can/how do I download books?
At the moment all of our mobile-responsive ePub books are available to download via the app. Most of our PDFs are also available to download and we're working on making the final remaining ones downloadable now. Learn more here.
What is the difference between the pricing plans?
Both plans give you full access to the library and all of Perlegoā€™s features. The only differences are the price and subscription period: With the annual plan youā€™ll save around 30% compared to 12 months on the monthly plan.
What is Perlego?
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, weā€™ve got you covered! Learn more here.
Do you support text-to-speech?
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Is Amazon an online PDF/ePUB?
Yes, you can access Amazon by Natalie Berg, Miya Knights in PDF and/or ePUB format, as well as other popular books in Business & Retail Industry. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Kogan Page
Year
2021
ISBN
9781398601437
Edition
2

Index

1-click shopping 23, 85, 115, 131, 132, 184ā€“87, 266
3D printing 288
4-Star stores 75, 89, 113, 214, 266
15-minute city concept 46, 244
advertising 56ā€“57, 158, 200, 219, 301
agility 11, 35, 36, 41, 85, 102
Alexa
ā€˜Amazonā€™s Choiceā€™ 158, 159
introduction 198
pandemic effects 57, 58
powered by Lex AI framework 194
rivals/competitors 202, 205ā€“06
role in Amazon ecosystem 198
in stores 151, 228
third party integration 150, 200, 202ā€“03
see also Echo devices
Alibaba 54, 78, 97, 105, 147, 180, 193, 233, 242, 267, 281, 290ā€“91, 295
ā€˜Always Day Oneā€™ philosophy 11, 299
AmazonBasics range 156ā€“57, 162
Amazon Books stores 74, 75, 111, 112, 114, 217, 218
Amazon Business, B2B selling 288ā€“89
Amazon ecosystem, role of voice technology 198, 199, 202
ā€˜Amazon Effectā€™ 5, 76, 86, 204, 265
Amazon Fire see Fire phone; Fire tablet; Fire TV
Amazon Flex, independent delivery contractors 276ā€“77
AmazonFresh online 129ā€“31, 133, 134, 136
AmazonFresh Pickup 112, 144ā€“45, 293
Amazon Fresh stores 55, 113, 135, 142, 143, 151ā€“52, 228, 231
Amazon Go stores 142, 144, 145, 151
Amazon Hub services (The Hub) 104, 112, 262, 289
see also lockers
Amazon Key 294
Amazon Lex 194
Amazon mobile app
in Amazon stores 113, 151, 197, 213, 215, 224, 228, 231
Amazon Wallet 14
Dash Buttons 132, 187
fashion advice 169, 205
image recognition 221
Luxury Stores 54
order tracking 272
price checking barcode scanner 216, 217ā€“18
QR code scanning to shop 115, 151
reach in UK 84
View in Your Room AR 223
A...

Table of contents