PART ONE
DIVERSE MILLENNIALS IN COLLEGE: A NATIONAL PERSPECTIVE
1
A NATIONAL PERSPECTIVE
Testing Our Assumptions About Generational Cohorts
Gwendolyn Jordan Dungy
Introduction
Labeling generations has become a lucrative career line for entrepreneurs, authors, and consultants. Once a generation is labeled, however, there is a tendency for our students to become strangers to us. Rather than testing our own observations and checking our own assumptions, we begin to ask the âexpertsâ to tell us what our students are like. After my review of the material available on contemporary college students, the majority of them labeled Millennials, I can only conclude that the jury is still out on who these students are as a generation. What we do know is that there are some similarities among students who complete secondary school and enter college as a cohort. We also know that these similarities are gleaned, for the most part, from a small survey conducted in an affluent suburb of Washington, D.C., which has âone-third fewer African Americans than the rest of the United Statesâ (Hesel & May, 2007, p. 18).
I became interested in the characteristics of African American Millennials in the spring of 2007, when I spoke to approximately 400 African American students at the Southwest Black Student Leadership Conference at Texas A&M University. To test my assumptions about Millennials and African American students, I engaged the students in discussions about whether the descriptors generally given for Millennials were accurate for them. I was surprised that most of the students had not even heard of the term Millennials. And in most instances, they said the descriptors might apply to White students but not to them.
During my observations of students, in general those who had begun college in 2000 and after, I found that while there were similarities across the board, there were also distinctions between what I call the first-wave Millennials, those who had begun college in 2000, and the second-wave Millennials, those who had begun college in 2004â2005 or after. In talking with these first- and second-wave Millennials, it was obvious that some were able to see they have some characteristics of this generation of students (in college since 2000) and some characteristics of the previous generation of students. More than one person I interviewed who fell within the first wave of Millennials said that they were on the âcuspâ of the Millennials with many characteristics of the previous generation of students, referred to as the âTransitional Generationâ by Levine and Cureton (1998, p. 156). Transitional Generation did not take hold as a label, so Millennials may be referring to what we called Generation X (or Gen X).
Students who have attended college during the first decade of the 21st century are either undergraduate students now (second-wave Millennials) or they are graduate students, coworkers, employees, or even supervisors. Making the effort to understand characteristics of all our students is a duty and an obligation of every educator. However, it is important to check assumptions and avoid falling into the trap of applying generalizations across the board.
I am convinced it is important that we understand who our students are in order to create a campus climate that supports their learning and success. Knowing who our students are is âmore than a notion,â as this generation of studentsâ great-great grandparents might have said. We must consider the multifaceted identities that characterize our studentsâincluding, but certainly not limited to, race, class, gender, and sexual orientationâand how these different identities intersect. We also want to see how this generational cohort is similar across all groups, and how they may differ depending on demographics and particular identities. Beyond this, we need to explore how students relate to their respective colleges or universities. That is, what do they want out of college, what motivates them, and how do they prefer to learn? To answer these questions, we will need more research and we will need to observe and test many of our commonly held assumptions.
Similarities Among All Millennials
According to Levine and Cureton (1998), it is possible to develop a broadbrush understanding of our college student populations mainly because,
Every college generation is a product of its age. The momentous occurrences of its eraâfrom wars and economic shifts to the elections and inventions of its timesâgive meaning to the lives of the individuals who live through them. They also serve to knit those individuals together by creating a collective memory and a common historic or generational identity. (p. 19)
Through informal conversations with students and new professionals (those who began college in 2000 or later and are now in the workforce), I began to test some of the assumptions regarding the Millennial generation. These conversations took place over a period of 2 years (2007â2009) in my travels to various campuses and conferences across the country. Following are some of the responses given when I asked these students and new professionals what they saw as defining moments for their generation:
1. September 11, 2001
2. Reality television
3. Mobile phones and social networks
4. Virginia Tech and Northern Illinois University mass killings
5. You Tube
6. Recession of 2008
7. Wikipedia and mass collaboration
8. Election of President Barack Obama
Although these events have had an impact on how they see and relate to the world, in the final analysis, as educators we will have to consider each student as an individual. We will need to know how students make sense of their world and what their perspectives are.
Technology
The Millennials, as a group, have been labeled the net generation and the digital generation because of their reliance on and facility with technology. However, all technology is not created equal when it comes to that which is used for social activities or to access information that contributes to learning and success in college. In the NASAP Journal article âAfrican American Millennial College Students: Owning the Technological Middle Passageâ (Marbley, Hull, Polydore, Bonner, & Burley, 2007), the authors noted that âAfrican American children own cell phones, iPods and MP3 players, CD and DVD players, and yet ⌠are lagging behind when it comes to having computer tools and Internet accessâ (p. 12). This is of particular concern for colleges and universities that may make the assumption that all students have access to and facility with online learning. Hawkins and Oblinger (2006), for instance, suggested consideration of the following questions:
1. Do we know whether students have a computer? Do we know their skill level? ⌠Is ownership the same for all students, or are there significant differences between groups? ⌠Are there different needs based on academic discipline?
2. Do we look beyond who has Internet access to consider online skills? What online skills, support, and freedom of use define an appropriate threshold for digital access and use on campus?
3. Do we limit the definition of digital divide to a haves and have-nots dichotomy? ⌠Beyond computer ownership lie issues of Internet access at a reasonable speed, as well as availability of support.
4. How limiting will inadequate online skills be to students? ⌠If students are regularly expected to participate in online discussions or use tools such as wikis, campuses should provide reasonable support to ensure that students can participate effectively and autonomously. (p. 13)
Social Justice, Change, and Service
An African American female student who is among the first wave of Millennials said that many of her peers have deep desires to understand the world and what it will take to make it a place where humans are valued and life is affirmed. To this end, she said that her generation is âhell-bent on change.â Her cohort and the current cohort of Millennials are action oriented, particularly in regard to social justice and environmental issues. One professional who works with student groups concurred, saying, âThese students are about action, and they will fight for social justice as they define it based on where they fall on the conservativeâliberal continuum.â
The Millennials are particularly known for taking action through service, contributing more hours in this effort than preceding generations (Stone, 2009). An Asian American male, first-wave Millennial commented that second-wave Millennials âdonât have money to give to charity, but they are eager to give their time if the activity taps into their passion.â
Some professionals, while acknowledging the service students provide, have concerns about the amount of time many students commit. These professionals note that some of the best students are overcommitted in their volunteer and out-of-class activities and have high stress levels. In response to an advisorâs caution about the potential negative impact of outside activities on grades, one student responded, âAfter all, employers donât look at transcripts!â For this student, service took priority over going to class and getting the best grades.
Professionals also comment on group accountability. One attitude seen among students is that people cannot expect them to be held accountable for all that is expected of them in service positions since they are only volunteering. Some supervisors observe that they seem not to have qualms about the impact on others with whom they are working or the reputation of the organization if they do not fulfill their commitment. Because of this attitude among some Millennials, a professional who gave me written comments about Millennials expressed skepticism about whether the amount of service students did correlated with their degree of altruism. It seems that the reasons for service are not always clear.
Although some of the students who are putting innumerable hours into service projects may not be entirely committed, a number of Millennials, whether first wave or second wave, are choosing careers from among nonprofit, service-oriented fields. Although their reasons for participating in service activities as students might be unclear, student affairs professionals note that some are choosing careers in the areas in which they may have provided service, and these are decidedly different choices from those selected during the previous generation, when âenrollment patterns peaked in careers with a vocational orientation such as businessâ (Levine & Cureton, 1998, p. 120).
Impact of Parenting
Parents became the focus of attention with the initial class of Millennials. Because parental involvement was a new phenomenon, some administrators saw the involvement of parents as a nuisance, and the best way to deal with it was to find humor in the situation and share these incidents with colleagues. When professionals came together for meetings it was almost a âone-upmanshipâ atmosphere, where each successive horror story of parental involvement was worse than the previous one. The term helicopter parents became the generally accepted term to describe these parents. Today college educators are much more prepared to collaborate with parents on helping students become successful. Some educators said, âIf you canât beat âem, join âem,â while others realized that students really wanted their parentsâ continuing involvement in their day-to-day activities. Given the advances in communications technology, this generation of students agrees that they are always connected, and that connection extends to parents.
Experts on Millennials seem to agree that the parents of Millennials were the ones who made the âBaby on Boardâ sign in cars ubiquitous. This generation is known as the most-loved and the most-wanted generation in history. Howe and Strauss (2000), in Millennials Rising, gave the following examples to describe how the times and parentsâ attitudes changed for this new generation of children:
The era of the wanted child had begun.
The era of the protected child had begun.
The era of the worthy child had begun. (pp. 32â33)
In Generation Me, Jean M. Twenge (2006) wrote that âParental authority also isnât what it used to be,â citing a Chicago Sun-Times article in which family studies Professor Robert Billingham notes that âParents are no longer eager to be parents. They want to love and guide their children as a trusted friendâ (p. 30).
It appears that parents really have become their childrenâs best friends, especially when it comes to discipline. Pennâs (2007) book Microtrends presented the results of a poll in which parents were asked what they would do if their 9-year-old son cursed at them and said he hated them. âOverwhelmingly, the top answers, across age and gender of parents, were âsit down and ask him why he feels that wayâ and âtell him that youâre sorry he feels that way, but that you love him anywayââ (pp. 114â115). Although these responses were consistent across age and gender, they were not compared across ethnicities and racial categories, and perhaps more saliently, across class lines. What is more, when it came to consequences, the poll showed that âbarely 2 in 10 parents said they would take the childâs privileges away for at least a weekâ (Penn, 2007, pp. 114â115).
Perhaps related to this is the lack of respect for older adults and hierarchy that many first-wave Millennials with whom I spoke pointed out about the Millennials who followed them. The first-wave Millennials also said that, more than their cohorts, the second-wave Millennials seemed to think that âtheir parents would be a constant source of economic and emotional support.â
Work Expectations and Work Ethic
A first-wave Millennial said that she came into the workforce with the expectation of working her way up. By contrast, she sees the second-wave Millennials coming into the workforce wanting to be treated as equals immediately because they have a lot of skills. Noting what she sees as a lack of perspective and interpersonal skills, she said, âThey seem to have super high expectations and lack humility.â
This observation is confirmed by Bruce Tulgan (as cited in Jayson, 2009), who stated âThe classic thing is they show up on Day One and want to tell you how to change your businessâ (para. 18). Tulgan is founder of Rainmaker Thinking, a research and management training firm in New Haven, Connecticut, and author of multiple books advising employers about Millennials. He describes this generation as upbeat, self-confident, prone to customizing their work and personal life, and expecting to be âthrilledâ by their employers while enjoying a comfortable work environment (Tulgan & Martin, 2001).
In looking at similarities across Millennials, there seems to be a consensus or stereotype that expectations are high. Tulgan and Martin (2001) found that Millennials have lofty goals, and they fully expect to meet those goals: It is not a matter of high hopes, but rather of high expectations. According to Eric Chester, president of the consulting firm Generation Why, these different expectations often lead to misunderstandings in the workplace: â[Millennials] may have skills and are techno-savvy and book-smart and streetwise, but they donât understand what the big deal is if theyâre five minutes lateâ (quoted in Jayson, 2009, 17).
William Galston of the Brookings Institution in Washington, D.C., stated: âSuch attitudes arenât just about work but rather about hierarchyâŚ. These young people have grown up in very flat, horizontal relationships. So, the idea of deferring to someone older, simply because that person is there, is not part of their makeupâ (Jayson, 2009, para. 20).
Some have said that the work ethic is dead with this generation. Millennials reply that they âwork to liveâ; they do not âlive to work.â This ethic and the matter of work expectations are both areas that experts note when they label Millennials the âEntitlement Generation.â What are the characteristics that earn Millennials this label?
They are ⌠the upstarts at the office who put their feet on their desks, voice their opinions frequently and loudly at meetings, and always volunteerânay, expectâto take charge of the most interesting projects. They are smart, brash, even arrogant, and endowed with a commanding sense of entitlement. (Halpern, 2007, para. 3)
Despite this kind of description of our new and future workforce, Michael S. Malone (2009) wrote in The Future Arrived Yesterday that we, as a nation, âneed these young people desperately because they are bright, (infinitely) confident, and entrepreneurialâ (p. 12). Although previous generations too often concentrate on what they perceive as the negative qualities of those that follow, it is important that we honor in a positive manner what each successive generation offers and use that constructively to facilitate learning. Each generation is ârightâ for its time, and the Millennials are right for this time. It falls to educators to m...