Using Focus Groups to Listen, Learn, and Lead in Higher Education

Mona J.E. Danner, J. Worth Pickering, Tisha M. Paredes

• Publisher: Stylus Publishing
• Year: 2018
• Print ISBN: 9781620365977
• eBook ISBN: 9781620365991
• Topic: Education
• Subtopic: Higher Education

Using Focus Groups to Listen, Learn, and Lead in Higher Education presents an easy-to-use 6-step guide to help leaders in higher education listen to and learn from their stakeholders in order to enhance decision making. The big questions facing institutions today--especially those surrounding access, affordability, and accountability--require more than dashboards. Metrics and quantitative data alone do not offer lasting solutions and improvements. Using qualitative methods to listen to the voices of those involved, especially students and staff, is critical. Focus groups constitute the most appropriate, rigorous, and relevant qualitative research tool for this purpose, and one that is cost-effective and builds community when conducted using the ODU Method described in this book. Using Focus Groups is a single, comprehensive, and practical resource that describes why, when, and how to use focus groups. The authors provide detailed guidance for using focus groups, from developing the research questions with stakeholders, through training and recruiting moderators, and identifying and recruiting participants, to the logistics of conducting focus groups, and ultimately analyzing data and developing final reports. Conversational vignettes illustrate the discussions that regularly occur in each step and help the reader better understand the process. Fifteen appendices provide templates and examples of every part of the process.Written particularly for institutional research and assessment staff and upper-level administrators, this book will also appeal to deans, department and program chairs and directors, faculty leaders, and administrative unit directors, including those in auxiliary and student services, alumni associations, and university foundations. It also serves as an excellent resource for higher education research methods courses.The authors are uniquely positioned to guide readers in this process. The team developed and refined this technique over two decades at Old Dominion University. They have conducted over 100 focus groups with campus, nonprofit, local, and international community organizations to assist them in assessing student learning, transition, and preparedness for the workforce, as well as evaluating organizations work and planning future projects.

Table of contents

• Cover
• Half-title Page
• Title Page
• Copyright
• Contents
• Foreword
• Preface
• Acknowledgments
• 1 Exploring The Big Questions In Higher Education: Access, Affordability, Accountability
• 2 Using Focus Groups To Listen, Learn, And Lead: The ODU Method for Conducting Focus Groups
• 3 Step #1: Develop A Research Proposal, Define The Purpose, And Write Research Questions: To Do or Not To Do a Focus Group
• 4 Step #2: Select Participants And Subsets Of Participants: Choose Wisely
• 5 Step #3: Design The Moderator’s Guide: A Cookbook Approach
• 6 Step #4: Select And Train The Moderators: The Research Tool
• 7 Step #5: Conduct The Focus Groups: It’s All About Logistics
• 8 Step #6: Analyze The Data And Report The Results: So What Does It All Mean?
• 9 The Best Laid Plans: When to Just Say “No” or to Create Plans B Through E
• Appendix A: Research Proposal Template
• Appendix B: Research Proposal Example: First-Year Student Success (Accountability)
• Appendix C: Research Proposal Example: Increase Underrepresented Student Enrollment (Access)
• Appendix D: Research Proposal Example: Impact of College Costs and Work on Student Success (Affordability)
• Appendix E: Invitation Letter Template
• Appendix F: Sample Invitation Letters
• Appendix G: Moderator’s Guide Template
• Appendix H: Moderator’s Guide Example: First-Year Student Success, Moderator’s Guide for Students
• Appendix I: Moderator’s Guide Example: First-Year Student Success, Moderator’s Guide for Faculty and Advisers
• Appendix J: Moderator’s Guide Example: Increase Underrepresented Student Enrollment
• Appendix K: Moderator’s Guide Example: Impact of College Costs and Work on Student Success
• Appendix L: Moderator’s Training Guide
• Appendix M: Moderator’s Thematic Analysis Example: First-Year Student Success, Faculty
• Appendix N: Final Report Example: First-Year Student Success, Faculty Focus Group Report
• Appendix O: Logistics Checklist
• References
• Index
• Also available from Stylus
• Backcover