eBook - PDF

ITIL® 4 Specialist Drive Stakeholder Value (DSV) Courseware

Name: ITIL® 4 Specialist Drive Stakeholder Value (DSV) Courseware
ISBN: 9789401806732

Learning Solutions,

English
PDF
Available on iOS & Android

eBook - PDF

ITIL® 4 Specialist Drive Stakeholder Value (DSV) Courseware

Learning Solutions,

About this book

ITIL® 4 Specialist Drive Stakeholder Value covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners. The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy. The module touches further upon the customer journey, allowing candidates to shape customer demand, manage relationships and optimise the customer experience. It will also enable candidates to increase stakeholder satisfaction by co-creating value and developing mutually agreed requirements, providing the necessary tools to foster an advantageous culture of collaboration and transparency. The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework. This unique module is designed to enhance the careers of digitally experienced candidates, by expanding their knowledge and boosting their existing skillsets in an increasingly digital service economy.

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Yes, you can access ITIL® 4 Specialist Drive Stakeholder Value (DSV) Courseware by Learning Solutions in PDF and/or ePUB format, as well as other popular books in Education & Architecture General. We have over one million books available in our catalogue for you to explore.