Business Resilience

A Practical Guide to Sustained Progress Delivered at Pace

David Roberts, Islam Choudhury, Serhiy Kovela, Sheila Roberts, Jawwad Tanvir

• Publisher: Kogan Page
• Year: 2022
• Print ISBN:
  9781398604643
• Edition: 1
• eBook ISBN:
  9781398604650
• Topic: Business
• Subtopic: Management
• Index: Business

In an increasingly VUCA (volatile, uncertain, complex and ambiguous) business world, it is more important than ever for organizations to build resilience into their everyday practice.

Business Resilience is a practical guide to making organizations more resilient and improving current practices by building on what the organization does well. It explains how managers should constantly monitor their business environment and adapt their priorities depending on the level of disruption - from gradual innovation and improvement in good times to swarming on a single problem during a crisis.

Based on the authors' new models for resilience and progress, this book includes frameworks and tools which can be tailored to any organization and used as stand-alone improvements or combined across teams and departments. These practices avoid unnecessary change but enable rapid and sustainable improvements in product development, service delivery and customer value. Learn how to survive and thrive in any environment with this actionable approach to making progress at pace and effectively embedding business resilience.

Index

Page numbers in italic indicate figures or tables.

A1.1 progress definition and gap assessment 149–50, 150 see also PROGRESS

Cycle

inputs and outputs 150

A1.2 value initiatives 150–52 see also PROGRESS Cycle

analysis to create the progress definition (box) 151

products, services, processes, practices (PSPPs) 151–52

progress backlog prioritization (box) 151

value initiatives to achieve progress and inputs and outputs 149–50, 150

adapting the Business Resilience Framework (and) 283–95

approaches to 287–88

not building on existing processes and practices (box) 288

plug-and-play practice 287–88

benefits, costs and risks 293–95

benefits: speed, minimized changes, less resistance, progress continuity and return on investment 293–94

costs 294

risks 294–95

purpose 283

adapting and embedding 283

roles for Business Resilience Framework adaptation 292–93

business resilience owner 292–93

initiative leader 293

progress master 293

resilience professional 293

steps to adapt the Business Resilience Framework to an organization 288–92

1. profile the current situation 289

2. identify the organizational context for business resilience 289–90

3. review the existing processes and practices 290

4. identify the elements, processes and practices that are priorities for adapting 290

and prioritizing elements that require least effort where there is little source availability (box) 290

5. create progress definition and priorities for business resilience 291

6. implement the adapted Business Resilience Framework elements and test 291

7. embed the adapted Business Resilience Framework 291–92

8. review adapting for implementation and continuing improvement 292

what can be adapted? 283–87, 284

adapting principles 284

Agile Business Consortium (ABC) principles and guidance 86

Althoff, J 82

Ansoff, I 79

Appendix A: business resilience role descriptions 321–29

busines...

Table of contents

• About the authors
• Qualifications
• Acknowledgements
• Trademarks
• Foreword
• Preface
• 01 Introduction to Business Resilience
• 02 Principles of Business Resilience
• 03 Business Resilience Framework and Progress @ Pace 8-4-8 Model
• 04 Roles for Business Resilience
• 05 RESILIENCE Foundations
• 06 A PACE Culture
• 07 PROGRESS Cycle
• 08 PURE Business Resilience implementation strategies
• 09 Tools for Business Resilience
• 10 Resilience Profile
• 11 Adapting the Business Resilience Framework
• 12 Insights from the front line
• Appendix A: Business resilience role descriptions
• Appendix B: Popular best practice tools complementing the unique Business Resilence Framework tools
• Appendix C: Mapping to international standards
• Appendix D: Progress @ Pace 8-4-8 Model
• Appendix E: Business Resilience Framework overview
• Glossary
• Index