Accountability and the neoliberal paradox
Poulson (1998: 420) argued, âfew people would disagree that increased accountability is a good thing; or that standards in schools should be raisedâŚhowever accountability is an ambiguous term in discourses about education; within it are condensed a range of meanings and emotionsâ.
Accountability can be defined as the way in which teachers and schools are accountable to outside forces (such as government, education authorities, parents and school governors). So far, so straightforward. However, Holloway et al. (2017: 3) describe the complexity of accountability as follows:
the accountability term remains ambiguous and multifaceted, with policy actors employing various and often implicit definitions of accountability, its elements and its limits. Overall, accountability is a concept with multiple meanings, and a policy programme that covers a broad range of policy options and models including political, legal, bureaucratic, or market forms of accountability.
For some scholars, accountability is âthe most advocated and least analysedâ notion (Burke 2005: 1). Therein lies the problem. Seemingly, accountability is so accepted that it is rarely questioned. Even those writing about its detrimental effects, such as Poulson above, have to start with a tentative âof course accountability is a good thing, butâŚâ
Lingard et al. (2017) name four aspects of accountability â consumer, contract, performative and corporate. Most pertinently for this book is the notion of performative accountability, which âaffects what is believed to count, and what gets counted, in schools, as well as how teachers and school leaders are held to accountâ (2017: 11). They (2017: 13) go on to claim
while it can be argued that accountability was initially only a part of school systems, the neoliberal framing of accountability and the move to an audit culture has seen performative accountability transformed to become, arguably, the system itself
They give the example of the Labour government establishing national literacy and numeracy testing in Australia for all schools. Results are published in league tables similar to those used in England and are a âclassic example of an information-based policy instrumentâ (ibid).
Dunnick (2006) also uses this notion of performative accountability. He discusses what he calls âorders of accountabilityâ and analyses four specific orders of accountability which are; performative, regulatory, managerial and embedded. He associates performative accountability with âdirect and explicit acts of account givingâ. We shall see in the discussion to follow how this manifests in schools through regimes of accountable activities which are designed to demonstrate efficiency. Regulatory accountability involves the âcontrol of conductâ and involves judgements of how well codes, guidance and accountability standards are followed. This is usually achieved formally through inspection regimes, but informally in observations and monitoring. Managerial accountability creates the environment in which this monitoring can take place using sanction and rewards. Embedded accountability occurs when norms and behaviours about accountability have been internalised and linked to professional identity and a sense of responsibility. The idea that notions of accountability have been internalised takes us some way in our understanding of how accountability is so widely accepted.
The acceptance and international growth of accountability is inextricably linked to the neoliberal context. Olssen (2015) argues that whilst classic liberalism has a central tenet of distrust of state control and power, with free individualism to the fore,
neoliberalism has come to represent a positive conception of the stateâs role in creating the appropriate market by providing the conditions, laws and institutions necessary for its operation. Whereas in classical liberalism the individual is characterised as having an autonomous human nature and can practice freedom, in neoliberalism the state seeks to create an individual that is an enterprising and competitive entrepreneur
(2015: 130)
Similarly, Robertson (2007) traces the roots of neoliberalism to the utopian kind of liberalism described by philosophers (particularly Locke and Hobbes, for example), centring on ideals such as individualism and personal freedom. However, neoliberalism supplements this freedom with the notion of the market, so that the individualâs freedom becomes subject to market forces, and this is seen as the route to full economic development. She argues that in education this led to the economy, and the market, being prioritised at the expense of what might have been previously seen as core educational values. Hence:
Education systems were mandated to develop efficient, creative and problem-solving learners and workers for a globally-competitive economy, while teachers were to demonstrate that they had had taught their young charges through national (SATS) and global (e.g. PISA, TIMMS) systems which demonstrated âadded valueâ
(Robertson 2007: 11)
Suspitsyna (2010: 571) argues that this audit culture in education creates a neoliberal paradox â âon the one hand, neoliberalism is founded on the idea of entrepreneurialism and a reduced role of the state ⌠on the other hand, the implementation of accountability measuresâŚdepends on a greater state involvement in educational affairsâ. Similarly, Hursh (2005: 5) outlines several contradictions inherent in neoliberal policies. There is obviously a disparity between the idea that the markets self-regulate, and the increased need to monitor performance:
Neo-liberal governments, therefore, desire to reduce funding for education while at the same time reorganizing education to fit the needs of the economy. Because the public might object to cuts in social spending and increasing economic inequality, neo-liberal policy makers have skillfully packaged the reforms to make it appear that they are promoting equality
The rise in accountability has its roots in the 1960s, when the pressures of global competition caused many countries to become concerned about the performance of their education system, believing that a skilled workforce was essential in the race for global dominance. From the 1960s onwards, there was a strong belief that modern economies, with their dependence on modern technologies needed an educated, skilled and knowledgeable workforce. Vaizey, an academic economist, wrote âwe live in a time when knowledge is exploding. More knowledge, new techniques, and new abilities have to be given to more and more people because of this factâ (Vaizey in Morley and Rassool 1999: 19). This became linked with the need to consider the efficient use of teachers, raising productivity, reducing wastage and other industrial metaphors. Thus âtwo significant strands, namely economy and cost-effectiveness, were now emerging to define the nature of a centrally planned, and managed process of educational changeâ (Morley and Rassool 1999: 20). One powerful lever for change is PISA performance as âpoor comparative performance creates a âpolicy windowâ through which ideas, which previously seemed extreme or outlandish, can enter national policy discourses and attract attention and support. In turn, these new policy ideas can legitimate new policy voicesâ (Ball 2013: 3).
Sobe (2014) argues that accountability is not a by-product of global education policy, but rather a formulator of it. He uses work by Bruno Latour (1987) who makes a distinction between diffusion (passing policy along) and translation (conducting policy). Because of the unpredictability of translation, policy makers adopt what Latour calls âblack boxingâ, making documents and guidance so tightly worded and impossible to misinterpret that âsmooth borrowingâ is guaranteed. Thus âauditing/accountability practices are not simply passive acts of observation. They shape standards of performance, and beyond this they construct the very contexts in which they operateâ (Sobe 2014: 143).
The spread of accountability is indeed global. Suspitsyna (2010: 567) declares âfor more than a decade, quality assurance and accountability have reigned over education policy agendas on a vast geographic territoryâ. Holloway et al. (2017: 6) concur
While carried out in various ways and to various degrees around the world, a heightened focus on student testing is nevertheless a global phenomenon, as major transnational agencies such as the OECD, the United Nations Educational, Scientific and Cultural Organization (UNESCO), and the World Bank have invigorated a global interest in school performance measures that rely on standardized tests to measure, evaluate, and compare national and subnational education systems
Teltemann and Jude (2019) conducted a survey of assessment and accountability practices using data from the OECD PISA study â a comparison of six school-level questionnaires from 2000 to 2015. They found four distinct clusters, spread geographically, with varying accountability practices:
- Seven âdiverse countriesâ which have âcomprehensive evaluation and accountability measuresâ, but less rigorous/formal external standards and control mechanisms.
- UK and USA â characterised by marketisation, decentralisation and an established tradition of standards, and control.
- âThe continental welfare statesâ plus Finland, Italy and Greece. These are characterised by their strength on internal evaluation but little else, though accountability measures continue to increase. For example, âin Austria, Switzerland and Germany, the publication of TIMSS 1997 and PISA 2000 results was followed by thorough educational reformsâ (ibid: 267).
- Spain, Ireland, Iceland and Luxembourg, where there is âstricter control in terms of external standardsâ.
Though the clusters exhibited different approaches to assessment and accountability, they concluded that throughout the clusters assessment practices (both top-down and peer-driven) âincreased over time, reflecting an increased pressure on education systems to raise quality and efficiencyâ (Teltemann and Jude 2019: 268).
As an example of major accountability reform; in the USA a key legislation was the No Child Left Behind Act 2002 (NCLB), which Redden and Low (2012: 37) describe as
internationally the most famous neoliberal educational reform frameworkâŚwhich obliged individual states in the United Sta...