Business Process Management
eBook - ePub

Business Process Management

Practical Guidelines to Successful Implementations

  1. 596 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Business Process Management

Practical Guidelines to Successful Implementations

About this book

Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPM's interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines.

This thoroughly revised and updated fifth edition includes:

  • Discussion of the impact of the COVID-19 Pandemic on business operations, business transformation, remote working, and new processes.
  • New and revised content on sustainable processes in BPM.
  • Expanded material on process automation and new technologies, including AI.
  • New and revised international case studies and practical examples.
  • A streamlined layout, as well as new questions and thought-provoking comments to promote discussion and thinking.

Business Process Management is an accessible core text for advanced undergraduate and postgraduate students studying Business Process Management, Operations, Production, and Strategic Management, as well as an indispensable guide to any senior business executive or chief financial officer.

The work is complemented by online resources to support instructors and learning, including PowerPoint slides for each chapter.

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Yes, you can access Business Process Management by John Jeston in PDF and/or ePUB format, as well as other popular books in Business & Management. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Routledge
Year
2022
Print ISBN
9780367771584
eBook ISBN
9781000575880
Edition
5
Subtopic
Management

Table of contents

  1. Cover Page
  2. Half-Title Page
  3. Endorsements Page
  4. Title Page
  5. Copyright Page
  6. Dedication Page
  7. Contents
  8. List of figures
  9. List of tables
  10. List of contributors
  11. Foreword
  12. Preface
  13. Introduction
  14. Introduction to the fifth edition
  15. Layout of this book
  16. Acknowledgments
  17. Training services
  18. Part 1 FREQUENTLY ASKED QUESTIONS
  19. Part 2 BPM—HOW DO YOU DO IT? THE 7FE FRAMEWORK
  20. Part 3 INTRODUCTION
  21. Glossary
  22. References and bibliography
  23. Index