Part 1
The Mutual Gains Approach
The mutual gains approach to negotiating environmental agreements is described in detail in this part. We begin by looking at the philosophy behind the approach and talk about what regulators, regulatees, and the community at large can learn from its concepts. We then compare traditional negotiation strategies and techniques with the mutual gains approach. We explain the concept of BATNAââbest alternative to a negotiated agreementââand describe the strategic power of this concept in our negotiation framework. We then present and discuss the essential stages of the mutual gains approach: preparation, value creation, value distribution, and follow through. We place a heavy emphasis on the creation and maintenance of relationships throughout these stages. Finally, we discuss the applications of these concepts to common permitting and other regulatory situations. The part includes adaptations of the overheads we use in our workshop, accompanied by detailed annotations.
Philosophy of the Approach
Regulators and regulatees often have a high degree of skepticism concerning the efficacy of negotiation in the highly structured and legalistic environmental arena. Regulated companies often assume that regulators have little or no discretion when it comes to permitting, compliance, and enforcement. They fear that attempts to engage in negotiation will be perceived by regulators as attempts to âget around the rulesâ and will therefore backfire by generating even more stringent enforcement activities. Likewise, regulators are often convinced that they, in fact, have little discretion in their permitting and enforcement activities and that attempts to negotiate agreements will serve mainly to weaken environmental laws and regulations.
Our philosophy is that well-structured and thoughtful negotiations can result in gains for both regulators and regulatees, and for the community at large (see Figure 1.1). For the regulator, an effective agreement can produce voluntary compliance that goes beyond minimum standards required or mandated by law. For the regulated company, an effective agreement can offer flexibility in when and how requirements must be met and the opportunity to explain, face to face, the financial and commercial constraints on the regulated industry. For the community at large, agreements can result in better environmental performance and stronger commercial enterprises, yielding numerous benefits to the community.
Figure 1.1
Philosophy of the Approach
The Essential Ingredient
The exercise of agency discretion is the key to negotiating optimal agreements (see Figure 1.2). We know that such discretion exists in most regulatory settings. Indeed, state legislators and Congress typically anticipate that enforcement agencies will interpret the law based on technological advances, precedent, financial factors, willingness of companies to cooperate, and a variety of other factors. It is not possible to write an environmental or public health law that can precisely fit the circumstances surrounding each factory, mill, or other production facility. Legislators intend for agencies to use their best judgment to reach the broadly stated goals set forth in a given statute. Courts, too, will generally defer to the expertise of an administrative agency in interpreting the law and carrying out its provisions.
Notwithstanding these facts, regulatory agency officials often feel obliged to assert that they have little flexibility, because they fear that flexibility will lead to being âusedâ by industries or will prompt complaints from advocacy groups and the press that a company is being given preferential treatment. We believe strongly, however, that regulatory discretion is a tool that can be used to produce results that are better for society. We would not expect a regulator to do less than carry out the law, as he or she understands that law. Likewise, however, we would not expect a regulator to forsake a chance to produce a more beneficial result than that anticipated in the law. We believe that negotiation is a means to accomplishing the latter end.
Regulatees must understand that flexibility also means a lack of uniformity. When a regulator and regulatee enter into negotiations, the chosen solution to a permitting or compliance problem might be different from that required of others in the industry. It is this variability that enables an environmental agreement to be tailored to the particular economic and financial concerns of a given regulatee.
The community, also, must accept that negotiations will likely produce different results in similar cases. The community has a right to expect that the deals and deal mak-ing that lead to such disparate results will be transparent and open to public review. Environmental regulation, after all, is a process carried out for the public good, and the public officials associated with that process must remain accountable to the body politic.
Figure 1.2
The Essential Ingredient
The Goal for Regulatees
Regulatees should learn how to initiate and carry out a process of negotiation that does not in any way threaten the integrity of the regulatory process or individual regulators (see Figure 1.3). Indeed, the establishment of a respectful and trusting relationship is essential to reaching environmental agreements. The mutual gains approach is based on understanding the interests of the other parties. In this approach, both the substance and the process of the negotiations are critical. Action taken by both parties âaway from the tableâ before face-to-face negotiations occur are important, too, in that they help provide people with a better sense of the context and substance of the other partyâs interests.
The mutual gains approach is both a strategy and a set of tactics. As a strategy, it provides a broad framework within which an environmental negotiation can take place. But it also provides the context for tactical steps that all parties might seek to employ. The approach is tied to specific behaviors exhibited and choices made before, during, and after face-to-face sessions. How can regulatees do a better job of finding out what regulators really need to know to do their job effectively? We explore ways they can improve communications with the many levels of agency personnel. We offer advice on how they can get interpretations of regulations before making major financial commitments. Finally, we provide insights into how regulatees can get readings from the agency about their âbottom lineââwhat they really would be willing to live with.
Figure 1.3
The Goal for Regulatees
The Goal for Regulators
Likewise, regulators need help understanding the interests and problems of regulated companies (see Figure 1.4). After all, regulatorsâ goal should not be to achieve minimal compliance. Their goal should be to achieve results that are better than the minimum required by the law. Regulators need to understand how to improve communications with all levels of corporate personnel. We provide regulators with advice on how and when to offer interpretations of regulations before regulatees have made major financial commitments that might not satisfy the environmental objectives of the jurisdictions involved. We also offer our thoughts on how and when regulators should let regulatees know what the agency is really willing to accept in a given situation.
Figure 1.4
The Goal for Regulators
The Conventional Wisdom
We do not have to look far to see examples of the conventional wisdom regarding negotiation. Frequent travelers have likely read about the conventional approach in advertisements in airline magazines. Parents all too frequently find examples in their relationships with their teenage childrenâeither as practiced by the teenagers, the parents, or both. Unfortunately, we also often see it employed in the context of environmental negotiations.
The traditional approach typically goes something like this (see Figure 1.5): First, come to the table with a clear set of demands, and make sure those demands are inflated beyond even your expectations. You know you are going to have to give up something, so start high. Only back off from your initial demands if concessions are made by the other side, and then do it grudgingly. When your opponents offer data and arguments, do your best to discredit those data and arguments and undermine their use in the discussion.
Do not forget to wear a mask. Never let your underlying feelings, concerns, or interests be seen by your adversary. Any indications of openness are a clear sign of weakness. Likewise, never show empathy for the other side, lest you give them leverage against you.
Finally, use pressure tactics to show that you are powerful. For example, intimidate people by raising your voice and banging your fist on the table periodically. Use outside pressure also. Threaten to get your opponent fired, perhaps. However you do it, be sure to engage in the kind of psychological warfare that breaks down your opponentâs willpower so that you can win. After you win, gloat about it with your colleagues.
Does this sound familiar? We know it does, and we trust it makes you vaguely uncomfortable, whether you work for the government, a private firm, or a nonprofit organization. It probably makes you uncomfortable because, to do it, you know you will have to actâto pretend to be someone you are not. You may even have to lie. After all, if you start out by saying âWe absolutely cannot pay any fine above $20,000,â and then, after hearing some valid arguments from the other side, you concede, âOK, we could go to $25,000,â you have instantly revealed yourself as a liar. From that point on, the other negotiators will not trust anything you say; your power and influence have been greatly diminished, and both your short- and long-term relationships with the other parties have been damaged. The following illustrations will show how you can steer clear of these problemsâand come up with better outcomes for all partiesâusing the mutual gains approach.
Figures 1.5
The Conventional Wisdom
Challenging the Conventional Wisdom
Figure 1.6 outlines the major steps involved in the mutual gains approach to negotiation, which is markedly different than the conventional approach.
BATNAâA Key Concept
The mutual gains approach is founded on a key conceptâthe BATNA. BATNA is defined as the âbest alternative to a negotiated agreement.â It is each partyâs best estimate of what he or she will do if no agreement is reached. Think strategically for a moment. If you view negotiation as a means to an end, rather than an end in itself, you must consider other means to that same end, including other approaches that do not rely on negotiation. Only by considering the alternatives to negotiation can you assess the value of a potential negotiated settlement. Simply put, if, through negotiation, you cannot do as well for yourself as your BATNA, you should walk away from the negotiation and live with your BATNA.
This is just common sense, but many people enter negotiations without a clear understanding of their BATNA. Letâs take a simple example. Say a firmâs executives have received a notice of permit violation from the state Department of Environmental Protection (DEP). The executivesâ BATNA is to fight this notice through the administrative procedures established by the state agency, and then, if they lose, to appeal to the state court system. How do they value that BATNA? Their lawyers may tell them that they have a strong and convincing case if they ever get to court. But before taking this path, the executives need to consider its costs and benefits. If they pursue this option, they will incur direct costs relating to the salaries and fees of their staff, consultants, and attorneys. They will also incur indirect costs. The staff that is involved in fighting the legal battle will not...