Customer Value, Shareholder Wealth, Community Wellbeing

A Roadmap for Companies and Investors

Denis Kilroy, Marvin Schneider

• Publisher: Palgrave Macmillan
• Year: 2017
• Print ISBN: 9783319547732
• eBook ISBN: 9783319547749
• Topic: Business
• Subtopic: Business Ethics
• Index: Business

This book provides a roadmap for leaders of listed companies to follow in order to build enduring institutions that create value for customers and wealth for shareholders on an ongoing basis, in ways that also enhance the wellbeing of all other legitimate stakeholders – including the wider community and the environment.

Customer Value, Shareholder Wealth, Community Wellbeing is an inspirational work thatconfirms the very positive role that a more expansive, more inclusive and more conscious approach to business, can play within our society.

It incorporates a breakthrough in understanding in applied corporate finance and business economics centred on the Bow Wave of Expected Economic Profits. This construct provides an economic underpinning for a new and more socially responsible business paradigm – demonstrating for the first time exactly how the performance produced by management in the market for their company's products and services, translates into the capital market outcomes experienced by shareholders.

Table of contents

• Customer Value, Shareholder Wealth, Community Wellbeing
• Part I The Challenge
• Part II The Understanding
• Part III The Response
• Part IV The Legacy
• Appendix 1: Exploding the EPS Myth
• Appendix 2: Understanding TSR Alpha
• Appendix 3: Economic Performance Scorecards
• Appendix 4: A Holistic Re-Think of Long-Term Incentive Plan Design
• Appendix 5: Linking Value with Sustainable Returns and Growth
• Glossary of Terms
• Index