eBook - PDF
Head and Heart Management
Managing Attitudes, Beliefs, Behaviours and Emotions at Work
- English
- PDF
- Available on iOS & Android
eBook - PDF
About this book
Good managers understand the human condition and human needs. They realise that frequently the heart rules the head, and they know what this can mean for an organization. With nearly 100 'thought-pieces' on the world of management and sales, this book explores how the heart can rule the head and is ideal for 'dipping into' on numerous occasions.
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Yes, you can access Head and Heart Management by A. Furnham in PDF and/or ePUB format, as well as other popular books in Business & Human Resource Management. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Cover
- HEAD & HEART MANAGEMENT
- Contents
- Introduction
- A day in the office
- Advertising archetypes
- Attitude surveys
- Base rate blunders
- Beware salespeople bearing gifts
- Blindness, pretence and denial
- Brand discrimination
- Brand is everything
- Brand sickness
- Bullying at work
- Burnt out but opulent
- Career planning
- Character strengths and competencies
- Charismatic speakers
- Competitiveness
- Concentrating on blunders
- Conference neuroses
- Delicate delegation
- Does God approve of venture capitalists?
- Do leaders really matter?
- Electrophrenology
- Elite performers
- Everything intelligence
- E-worries
- Failing in business
- Flowing with the go
- Heart-sinking staff
- How advertising works
- HR for dummies
- Ideology at work
- Image versus quality
- Interview porkies
- Investigative salespersons
- IT disorders
- Jocks, loners, druggies and nerds
- Losing the moral compass
- Loyalty schemes
- Magic links
- Managerial versatility
- Managing with heart and head
- Managers as masters
- Meals at work
- Office politics
- Optimal ethics
- Organization ASBOs
- Organizational philistinism
- Overcoming mediocrity
- Post-modern management
- Professional stress
- Pro-retirement
- Psychometric flimflammery
- Quirky decisions
- Recognition and recall
- Recruitment and selection psychiatry
- Remembering the brand
- Rules
- Selection superstitions
- Self-actualizing
- Selling ethics
- Selling to children
- Selling to laggards
- Service orientation
- Seven habits of super failures
- Sex, violence and car chases
- Shopping habits
- Staff and customer satisfaction
- Status anxiety
- Stereotypical truths
- Surprise me
- Tall poppies
- Targeting sales
- Ten Ps of management
- Tests’ revival
- The ADHD organization
- The effects and effectiveness of advertising
- The glass menagerie
- The inevitability of silo
- The motive trilogy
- The psychology of naughtiness
- The self-esteem industry
- To go or not to go?
- Understanding the internet shopper
- What does it mean to be conscientious?
- What’s in a name?
- Writing your own development plan