Employee Assistance Programs in Higher Education

R Paul Maiden, Sally B Philips, R Paul Maiden, Sally B Philips

• Publisher: Taylor & Francis
• Year: 2022
• eBook ISBN: 9781317993865
• Edition: 1
• Topic: Education
• Subtopic: Higher Education

Understand the challenges faced by university based EAPs and the strategies to effectively meet needs—and discover what works and what does not Academia is a diverse workplace unlike any other, and subsequently, employee assistance program (EAP) issues are unique. Employee Assistance Programs in Higher Education focuses on the unique challenges of employee assistance service delivery in a university setting. This handy resource discusses the evolution, development, and strategies in managing an EAP in academia while comparing the substantial differences in program application between academic settings and corporate settings. Discussions include outsourcing, support groups, implementation of services, and effective model frameworks. Employee Assistance Programs in Higher Education explores in depth how the difference of being an academic institution influences the administration of an EAP. Reducing costs, assessing the value of an EAP, faculty resistance to accessing EAPs, organizational and interpersonal problems, manager support groups to reduce stress, developing 'soft skills', and addressing the deaths of faculty, staff, and students are examined in detail. This unique resource is extensively referenced and includes tables to clearly present data. Topics in Employee Assistance Programs in Higher Education include:

• the evolution of the IAEAPE
• university EAP response to traumas on campus
• enhancing faculty access
• university EAPs and outsourcing
• creating a specialized EAP program
• comparison between academic and corporate cultures
• case study of the University of Saskatchewan EAP
• and more!

Employee Assistance Programs in Higher Education is a comprehensive resource for academic administrators; benefit plan managers; university based EAP managers and directors; EAP, work/life, and wellness professionals; members of International Association of Employee Assistance Professionals in Education; Employee Assistance Professionals Association; Employee Assistance Society of North America; Association of Work Life Professionals; Society for Human Resource Management Schools of Social Work; educators in schools of social work, psychology, counseling education, and business.

Index

Page numbers followed by a t,f, or n indicate tables, figures, or notes.

• AA, 122
• AAUP, 21
• Academia
• conclusions regarding, 23–24
• vs. corporate settings. see Corporate settings
• decision-making and, 16–19
• flexibility and, 13–14
• individuality/diversity and, 14–16
• infrastructure and, 19–22
• literature review regarding, 9
• mission and, 9–13
• nature of, xxiii
• recommendations for EAP professionals regarding, 22–23
• Access. see Utilization Accountability
• autonomy and, 63
• faculty and, 21
• Activities, employment culture and, 9
• Adaptation
• employment culture and, 13, 15–16, 18–19
• Life and Work Connections and, 152
• program. see Change
• trauma and, 96–97
• Administration
• in academia, xxiii
• Life and Work Connections and, 155
• utilization of EAPs and, 62
• Advocacy, Nurse Wellness Program and, 121
• AIDS, death and, 163
• Alcohol use. see Substance use
• ALMCA. see Association of Labor Management Administrators & Consultants on Alcoholism
• Altruism
• manager coaching group model and, 140
• support groups and, 131
• American Psychiatric Association, 113
• Anderson, Merrill, 75, 79–80
• Anger, employment culture and, 15
• Anger management, as EAP service, 76
• Anxiety
• EAPs and, 128
• nursing and, 113
• Apologies, EAP professionals and, 23
• Arbitration, cost considerations of, 84t, 85t
• Assessment
• as focus of EAPs, 76
• Nurse Wellness Program and, 121
• Associates of Alexandria Virginia, 31
• Association of Labor Management Administrators & Consultants on Alcoholism, 115
• Athabasca University, 52t
• Austin, Alexander, 62
• Autonomy
• ac...

Table of contents

• Cover
• Halftitle
• Title Page
• Copyright Page
• Table of Contents
• About the Contributors
• Preface: The Industry and Community of Academe
• History and Evolution of the International Association of Employee Assistance Professionals in Education (IAEAPE)
• Academic and Corporate Cultures Contrasted: Implications for Employee Assistance Professionals
• University Based Employee Assistance Programs and Outsourcing: The Case for Diversified Function
• Change, Evolution and Adaptation of an University EAP: Process and Outcome at The University of Saskatchewan
• Enhancing Faculty Access: A Cultural Challenge for EAPs in Academe
• Beyond Management Consultation: Partnering with Human Resources for Organizational Effectiveness
• University Employee Assistance Program Response to Traumas on Campus
• The Creation of a Specialized University EAP Program–A Nurse Wellness Program
• A Manager Coaching Group Model: Applying Leadership Knowledge
• University of Arizona Life and Work Connections: A Synergistic Strategy for Maximizing Whole-Person Productivity over the Employees’ Life-Cycle/Work-Cycle
• Responding to Deaths of Faculty, Staff and Students at UC, Berkeley–An Integrated Approach
• Index