
eBook - ePub
Soft Skills for Tough Jobs
Building teams that work, one conversation at a time
- 240 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
About this book
Ever come away from a conversation thinking 'I could have handled that better'?
Soft skills are a dark art, but one you are already using when you are at your best.
With her simple NALED framework, Lucy Harrison has already helped hundreds of leaders be at their best more often. Now you too can choose to hold a different kind of conversation.
Designed and road-tested with busy industry managers, this guide and toolkit will help you improve team engagement, ideas and performance.
LUCY HARRISON is the founder of leadership consultancy the Harrison Network, delivering training and coaching in organizational development with a focus on human-centred leadership.
Foreword by Adrienne Kelbie, CBE
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Yes, you can access Soft Skills for Tough Jobs by Lucy Harrison in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Cover Page
- Title Page
- Copyright Page
- Contents
- Acknowledgements
- Foreword
- 1. Introduction
- 2. The five strands of NALED – an overview
- 3. Notice
- 4. Acknowledge
- 5. Listen
- 51/2. STOP and practise
- 6. Explore
- 7. Do
- 8. Applying NALED in a nutshell
- 81/2. STOP and reflect
- 9. Challenges you might face
- 10. Stories from the front line
- Bibliography
- Index