Leading Contemporary Organizations

Psychodynamic Perspectives on Crisis and Change

Amy L. Fraher

• Publisher: Cambridge University Press
• Year: 2020
• Print ISBN: 9781107162266
• eBook ISBN: 9781108889902
• Topic: Business
• Subtopic: Organisational Behaviour
• Index: Business

Why do organizations fail? What hinders otherwise responsible leaders from recognizing looming disasters? What prevents well-intentioned people from responding properly to an emerging crisis? Using systems psychodynamics to analyze an array of international crises, Amy L. Fraher explores ethical challenges at Silicon Valley tech companies, the Wall Street implosions that led to the 2008 financial industry crash, and a wide range of social crises, policy failures, and natural disasters, offering a crisis management philosophy applicable in diverse settings. Rather than viewing crises as anomalies that cannot be anticipated, Fraher persuasively argues that crises can, and should, be embraced as naturally occurring by-products of any organization's change management processes. If leaders do not proactively manage organizational change, they will inevitably manage crisis instead. This accessible textbook will appeal to business students and researchers studying leadership, change and crisis, as well as progressive-minded business leaders keen to improve their own organizations.

Table of contents

• Cover
• Half-title
• Title page
• Copyright information
• Contents
• Preface
• Acknowledgments
• Crisis Case Studies
• Chapter One Irrationality and Crisis
• Chapter Two Leadership and Crisis
• Chapter Three Change and Crisis
• Chapter Four Hubris and Crisis
• Chapter Five Sensemaking and Crisis
• Chapter Six Ethics and Crisis
• Chapter Seven Identity and Crisis
• Chapter Eight Policy and Crisis
• Chapter Nine Power and Crisis
• Chapter Ten Paradox and Crisis
• Notes
• References
• Index