Communicate, Lead, and Transform

Behaviors to Break Free from Your Mental Wheel Ruts

William J. Murray, Eddie Merla

• Publisher: J. Ross Publishing
• Year: 2022
• Print ISBN: 9781604271867
• eBook ISBN: 9781604278439
• Edition: 1
• Topic: Business
• Subtopic: Business Communication
• Index: Business

There are numerous books on how to improve your communication and leadership skills that are based solely on theory. This is not one of them. This how-to guide employs an empirical approach to meaningful improvement and aims to help you to leverage your own observations, assessments, experiences, and learning experiments, not just ours as the authors. The first section deals with building better behavior-based communication skills, while working on fixing your mental wheel ruts (reinforcing negative behaviors that you find yourself performing over and over again). The communications section details how to listen better, build relationships, give and receive feedback, and mine disagreements for value, among other topics. The second section on leadership describes effective leadership in the virtual environment, building great work teams, and coaching for success. The final section combines your communication and leadership improvement areas into a focused transformation plan.Transformative communication and leadership behaviors involve a commitment to improvement, patience, practice, change, hard work, and small victories in order to reinforce your efforts. However, you have to start somewhere. This is your jumping-off point. Pick up a newspaper, listen to a newscast, or sort through your social media feed. As a society, we are talking louder than ever to ears that are not listening and minds that are closed. There has never been a more important time to build effective communication and leadership behaviors that can break through the noise and improve your work and personal life.Key Features: Presents online assessments and strategies for building transformative leadership and communication behaviors, rather than simply presenting a list of do's and don'tsGoes beyond the basic motivational leadership lectures to feature actionable ways to improve your communication and leadership skillsDescribes the role of an effective leader of a high-performing team and what communication focus areas are best for team membersDetails tactics for how to use disagreements within the team to actually add value to the project/organizationDownloads include instructor material for professors (lesson plan examples, templates, and slide decks) and tools and templates to assist readers in completing exercises presented throughout the book—available from the book's Download Resource Center at www.jrosspub.com/CLT

Table of contents

• Cover
• Title Page
• Copyright
• Contents
• Preface
• Acknowledgments
• About the Authors
• 1 Communicate, Lead, and Transform
• Part I: Communication
• Part II: Leadership
• Part III: Transformation
• Appendix A: The Johari Window
• Appendix B: Relationship-Building Tool
• Appendix C: Multi-Criteria Decision Tool
• Appendix D: Goals, Planning, and Metrics Templates
• Appendix E: Example: Team Ground Rules
• Appendix F: Facilitation Guide