eBook - ePub

Quality Management

Name: Quality Management
ISBN: 9781000592863

Reconsidered for the Digital Economy

John Beckford,

330 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Quality Management

Reconsidered for the Digital Economy

John Beckford,

About this book

Quality Management: Reconsidered for the Digital Economy continues to provide a one-stop-shop for anyone studying the theory and practice of quality management. Exploring the essentials of management theory and the work of the 'quality gurus' who have formed the foundation of current practice, this new edition builds upon the previous editions' unique critical perspective of quality.

Key management practices are considered and extended, including lean thinking, systems methodologies, business process reengineering, organisational learning and intelligent organisations and service quality management. This edition plays particularly close attention throughout to the impact of the 4th Industrial Revolution on quality management, revisiting the meaning of 'quality' in an automated and data-driven world. Throughout, case studies have been rewritten including new examples from emerging economies, and practical tools incorporated to enhance learning and application.

Replete with examples, vignettes and diagrams, this comprehensive textbook is ideal for those new to the field of quality management and for students on advanced undergraduate and postgraduate courses in Operations Management.

Online resources include chapter-by-chapter PowerPoint slides and a test bank of questions.

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Yes, you can access Quality Management by John Beckford in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.