The ASQ Certified Manager of Quality/Organizational Excellence Handbook
eBook - ePub

The ASQ Certified Manager of Quality/Organizational Excellence Handbook

  1. 720 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The ASQ Certified Manager of Quality/Organizational Excellence Handbook

About this book

This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today's technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well.This handbook addresses: Historical perspectives relating to the continued improvement of specific aspects of quality managementKey principles, concepts, and terminologyBenefits associated with the application of key concepts and quality management principlesBest practices describing recognized approaches for good quality managementBarriers to success, common problems you may encounter, and reasons why some quality initiatives failGuidance for preparation to take the CMQ/OE examinationA well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges.About the EditorsSandra L. Furterer is an Associate Professor and Department Chair at the University of Dayton in the Department of Engineering Management, Systems, and Technology. She is an ASQ Certified Manager of Quality/Organizational Excellence, an ASQ Certified Six Sigma Black Belt, an ASQ Certified Quality Engineer, an ASQ fellow, and a certified Six Sigma Master Black Belt.Douglas C. Wood is President of DC Wood Consulting, LLC and instructor for ASQ. He is an ASQ Certified Manager of Quality/Organizational Excellence, an ASQ Certified Six Sigma Black Belt, an ASQ Certified Quality Engineer, and an ASQ Certified Quality Auditor.

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Yes, you can access The ASQ Certified Manager of Quality/Organizational Excellence Handbook by Douglas C. Wood,Sandra L. Furterer, Douglas C. Wood, Sandra L. Furterer in PDF and/or ePUB format, as well as other popular books in Betriebswirtschaft & Operations. We have over one million books available in our catalogue for you to explore.

Information

Year
2021
Print ISBN
9781951058067
eBook ISBN
9781951058074
Edition
5
Subtopic
Operations

Table of contents

  1. Cover
  2. Title page
  3. CIP data
  4. Preface to the Fifth Edition
  5. Acknowledgments
  6. Introduction
  7. Part I: Leadership
  8. Part II: Strategic Plan Development and Deployment
  9. Part III: Management Elements and Methods
  10. Part IV: Quality Management Tools
  11. Part V: Customer-Focused Organizations
  12. Part VI: Supply Chain Management
  13. Part VII: Training and Development
  14. Appendix A: References
  15. Appendix B: Glossary and Acronyms
  16. About the Editors