Root Cause Analysis
eBook - PDF

Root Cause Analysis

The Core of Problem Solving and Corrective Action

  1. 241 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Root Cause Analysis

The Core of Problem Solving and Corrective Action

About this book

This best-seller can help anyone whose role is to try to find specific causes for failures.It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking.In the sections on finding root causes, this second edition now includes: more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one can't find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 M's, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness.

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Yes, you can access Root Cause Analysis by Duke Okes in PDF and/or ePUB format, as well as other popular books in Business & Decision Making. We have over one million books available in our catalogue for you to explore.

Information

Year
2019
Print ISBN
9780873899826
eBook ISBN
9781951058494
Edition
2

Table of contents

  1. Cover
  2. Title page
  3. CIP data
  4. Contents
  5. List of Figures and Tables
  6. Preface to the Second Edition
  7. Preface to the First Edition
  8. Chapter 1_Getting Better Root Cause Analysis
  9. Chapter 2_Multiple Causes and Types of Action
  10. Chapter 3_Step 1: Define the Problem
  11. Chapter 4_Step 2: Understand the Process
  12. Chapter 5_Step 3: Identify Possible Causes
  13. Chapter 6_Step 4: Collect the Data
  14. Chapter 7_Step 5: Analyze the Data
  15. Chapter 8_Identify and Select Solutions
  16. Chapter 9_Implement, Evaluate, and Institutionalize
  17. Chapter 10_Organizational Issues
  18. Chapter 11_Human Error and Incident Analysis
  19. Chapter 12_Improving Corrective Action
  20. Appendix A_Example Projects
  21. Appendix B_Root Cause Analysis Process Guides
  22. Appendix C_Enhancing the Interview
  23. Appendix D_Analyzing Problem Responses
  24. Appendix E_Additional Resources
  25. References
  26. Index