Competitive advantage as it existed in the 1970s and 1980s is no longer valid.Leaders must be ready to adopt the thinking that there is no such thing as long-term competitive advantage anymore, due to the constantly changing landscape, and they will have to repeatedly redefine and redesign business strategies to survive.ISO 9004: 2018 represents a major contribution in the application of sound business and quality management systems practices, but authors Jarvis and Palmes will help you go beyond" it with the current widely used state-of-the-art technologies and practices described in this book. They have spent years evaluating where mature and successful organizations are heading, whether they are small or large, and are among the group of experts who developed ISO 9004: 2018.Topics covered include disruptive technologies, culture for sustained success, organizational identity, leadership, process management, and more.
- 241 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
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Table of contents
- Cover
- Title page
- CIP data
- Table of Contents
- List of Figures and Tables
- Acknowledgments
- Chapter 1: Introduction
- Chapter 2: Culture for Sustained Success
- Chapter 3: Context of the Organization
- Chapter 4: Organizational Identity
- Chapter 5: Leadership
- Chapter 6: Importance of Process and Process Management
- Chapter 7: Management of Resources
- Chapter 8: Organizational Performance Evaluation and Analysis
- Chapter 9: Improvement, Learning, and Innovation
- Annexes: Self-Assessment Guidance
- Annex I: Description of Process Maturity
- Annex II: Scoring
- Annex III: ASQ Z1 TR1-2012
- Annex IV: Identification of Improvement Opportunities
- Annex V: Active National Business Excellence Awards
- Bibliography
- Index
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Yes, you can access Business Sustainability by Alka Jarvis,Paul C. Palmes in PDF and/or ePUB format, as well as other popular books in Business & Leadership. We have over 1.5 million books available in our catalogue for you to explore.