Business Sustainability
eBook - PDF

Business Sustainability

Going Beyond ISO 9004:2018

  1. 240 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Business Sustainability

Going Beyond ISO 9004:2018

About this book

Competitive advantage as it existed in the 1970s and 1980s is no longer valid.Leaders must be ready to adopt the thinking that there is no such thing as long-term competitive advantage anymore, due to the constantly changing landscape, and they will have to repeatedly redefine and redesign business strategies to survive.ISO 9004: 2018 represents a major contribution in the application of sound business and quality management systems practices, but authors Jarvis and Palmes will help you go beyond" it with the current widely used state-of-the-art technologies and practices described in this book. They have spent years evaluating where mature and successful organizations are heading, whether they are small or large, and are among the group of experts who developed ISO 9004: 2018.Topics covered include disruptive technologies, culture for sustained success, organizational identity, leadership, process management, and more.

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Yes, you can access Business Sustainability by Alka Jarvis,Paul C. Palmes in PDF and/or ePUB format, as well as other popular books in Business & Leadership. We have over one million books available in our catalogue for you to explore.

Information

Year
2018
Print ISBN
9780873899727
eBook ISBN
9781953079398
Edition
1
Subtopic
Leadership

Table of contents

  1. Cover
  2. Title page
  3. CIP data
  4. Table of Contents
  5. List of Figures and Tables
  6. Acknowledgments
  7. Chapter 1: Introduction
  8. Chapter 2: Culture for Sustained Success
  9. Chapter 3: Context of the Organization
  10. Chapter 4: Organizational Identity
  11. Chapter 5: Leadership
  12. Chapter 6: Importance of Process and Process Management
  13. Chapter 7: Management of Resources
  14. Chapter 8: Organizational Performance Evaluation and Analysis
  15. Chapter 9: Improvement, Learning, and Innovation
  16. Annexes: Self-Assessment Guidance
  17. Annex I: Description of Process Maturity
  18. Annex II: Scoring
  19. Annex III: ASQ Z1 TR1-2012
  20. Annex IV: Identification of Improvement Opportunities
  21. Annex V: Active National Business Excellence Awards
  22. Bibliography
  23. Index