The First Five Minutes
eBook - ePub

The First Five Minutes

How to Make a Great First Impression in Any Business Situation

  1. 224 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The First Five Minutes

How to Make a Great First Impression in Any Business Situation

About this book

"This valuable guide made an immediately favorable impression on me--I recommend it." --Letitia BaldridgeBusiness communications expert Mary Mitchell gives business people and job seekers everything they need to make the right first impression, whether in person--at job interviews, sales calls, or social gatherings--or via letter, fax, or e-mail. Based on Mitchell's popular corporate seminars which have been attended by employees of Arthur Young, Ritz Carlton Hotels, Merck, and other top firms, The First Five Minutes.Gives practical tips on cultural customs, body language, and cross-dressing customs.
* Uses realistic scenarios and sample dialogues to show readers what to do and what not to do in every type of first-meeting business situation.
* Explains and simplifies the new and changing rules of conduct in today's global business environment.MARY MITCHELL (Philadelphia, Pennsylvania) is President of Uncommon Courtesies, a firm specializing in teaching business people better communication and relationships through improved social skills. She writes a syndicated column called "Ms. Demeanor" for King features, is the Prodigy online modern manners expert, and is the author of The Idiot's Guide to Etiquette. JOHN CORR (Philadelphia, Pennsylvania) is a writer with the Philadelphia Inquirer.

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Yes, you can access The First Five Minutes by Mary Mitchell, John Corr in PDF and/or ePUB format, as well as other popular books in Personal Development & Careers. We have over one million books available in our catalogue for you to explore.

Information

Year
2008
Print ISBN
9780471184782
eBook ISBN
9780470342404
Edition
1
Subtopic
Careers

Table of contents

  1. Cover
  2. Title
  3. Copyright
  4. Contents
  5. Preface
  6. Acknowledgments
  7. Introduction
  8. Chapter 1 First Impressions
  9. Chapter 2 Communication Styles
  10. Chapter 3 Tried-and-True Greeting Strategies
  11. Chapter 4 Clothing and Accessories
  12. Chapter 5 Good Grooming
  13. Chapter 6 The Job Interview
  14. Chapter 7 The Business Meeting
  15. Chapter 8 Office Tactics
  16. Chapter 9 Conversation Is Not Small Talk
  17. Chapter 10 Secrets of the Public Speakers
  18. Chapter 11 Correspondence
  19. Chapter 12 Electronic Etiquette
  20. Chapter 13 Compliments, Criticism, and Conflict
  21. Chapter 14 Dining for Dollars
  22. Chapter 15 A World of Diversity
  23. Chapter 16 The Disabled in the Workplace
  24. Index
  25. About the authors