- 233 pages
- English
- PDF
- Available on iOS & Android
About this book
The challenges of a globalized market, increasing customer demands, and changing technologies are making business more complicated and leaving employees feeling overwhelmed. Many feel that this work overload is an unfortunate side effect of success, and one that cannot be avoided. Work Overload: Redesigning Jobs to Minimize Stress and Burnout not only argues that this is entirely untrue, but sets forth a clear and easy to follow guideline for overcoming and then preventing work overload in any business. Renowned best-selling author Frank M. Gryna reasons that much of work overload is due to the waste and the inherent ineffectiveness found in most every position. Gryna maintains that overload is a failure in the design of the work, not the worker. To eliminate and ultimately prevent overload, we must find the areas of waste, eliminate them, and then use the resources that have been freed up to prevent overload from happening again. This is not a psychological book intended to motivate employees to love their job, handle stress, and be more productive. Rather it is intended to create a real system that is more effective and less overwhelming for the employees. Gryna also tackles the issue of getting buy-in from upper management, which is crucial for any successful organizational change.How Serious is the Work Overload Issue? Causes of Work Overload hy Study Waste in a Process. Redesign Work at the Process Level to Eliminate Work Overload. How Do the Mental Demands of Work Contribute to Work Overload. Redesign Work at the Job Level. How Do We Match Work to People, Participation and Empowerment of Employees to Reduce Work Overload, How Can Middle Managers Handle Work Overload in Daily Operations, Role of Upper Management in Work Overload, Work and Family Issues in Work Overload, What Do We Do Next?
Frequently asked questions
- Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
- Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Information
Table of contents
- Cover
- Title page
- Copyright
- Table of Contents
- List of Figures and Tables
- Preface
- Acknowledgments
- 1 How Serious Is the Work Overload Issue?
- 2 What Are the Causes of Work Overload?
- 3 Why Study Waste in a Process?
- 4 How Can We Redesign Work at the Process Level to Eliminate Work Overload?
- 5 How Do the Mental Demands of Work Contribute to WorkOverload?
- 6 How Can We Redesign Work at the Job Level?
- 7 How Do We Match Work to People?
- 8 How Do We Achieve Participation and Empowerment of Employees to Reduce Work Overload?
- 9 How Can Middle Managers Handle Work Overload in DailyOperations?
- 10 What Is the Role of Upper Management in Work Overload?
- 11 What Are Work and Family Issues in Overload?
- 12 What Do We Do Next?
- Appendix A Can’t We Act Tomorrowon Work Overload?
- Appendix B List of Actions by Middle Management
- Appendix C List of Actions by Upper Management
- Appendix D Actions to Minimize Work Overload
- Appendix E Stress Reducing Techniques
- References
- About the Author
- Index