Business Performance through Lean Six Sigma
eBook - PDF

Business Performance through Lean Six Sigma

Linking the Knowledge Worker, the Twelve Pillars, and Baldrige

  1. 330 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Business Performance through Lean Six Sigma

Linking the Knowledge Worker, the Twelve Pillars, and Baldrige

About this book

Lean Six Sigma is helping to vitalize many small and large organizations by paying attention to the customer's needs and providing processes with smaller amounts of variation to consistently meet and even exceed those needs. This task is completed when the organization understands its processes better and controls those inputs and the process variations that will affect the customer's needs the most.The intent of this book is to develop the concepts of the Twelve Pillars, which support the Six Sigma improvement process, tie this to both the Malcolm Baldrige National Quality Award and lean, and then to cover the areas that should be considered during the implementation of the Six Sigma process. The executive management of every organization must read this book to establish the foundation for the Lean Six Sigma concepts to hold and become part of the operating style of the corporation. The tools discussed in this book are just as applicable to making management decisions based on data as they are for the Black Belts and Knowledge Workers of the process. Each chapter has a list of questions at the end intended to prod thoughts concerning concepts covered in the chapter.

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription.
At the moment all of our mobile-responsive ePub books are available to download via the app. Most of our PDFs are also available to download and we're working on making the final remaining ones downloadable now. Learn more here.
Perlego offers two plans: Essential and Complete
  • Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
  • Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Both plans are available with monthly, semester, or annual billing cycles.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes! You can use the Perlego app on both iOS or Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access Business Performance through Lean Six Sigma by James T. Schutta in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over one million books available in our catalogue for you to explore.

Information

Publisher
ASQ Quality Press
Year
2005
Print ISBN
9780873896580
eBook ISBN
9780873892087
Topic
Business
Subtopic
Operations
Index
Business

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication Page
  5. Table of Contents
  6. Figures and Tables
  7. Preface
  8. Acknowledgments
  9. Chapter 1 Introduction
  10. Chapter 2 Basic Concepts Required for the Lean Six Sigma Implementation Process
  11. Chapter 3 Pillar One: Market and Customer Knowledge
  12. Chapter 4 Pillar Two: Leadership Commitment and Business Needs
  13. Chapter 5 Pillar Three: The Strategic Planning Process and Project Alignment
  14. Chapter 6 Pillar Four: The Training and Consulting Requirements
  15. Chapter 7 Pillar Five: The DMAIC, DMADVIC, and Lean Processes
  16. Chapter 8 Pillar Six: Voice of the Customer
  17. Chapter 9 Pillar Seven: Quality Function Deployment
  18. Chapter 10 Pillar Eight: Process Mapping and Customer and Process Measures
  19. Chapter 11 Pillar Nine: Process Capability and Analysis
  20. Chapter 12 Pillar Ten: Process Solutions and Improvements
  21. Chapter 13 Pillar Eleven: Maintaining the Improvement
  22. Chapter 14 Pillar Twelve: Planning for Financial Returns, Recognition, and Rewards
  23. Chapter 15 The New Paradigm of Six Sigma
  24. Chapter 16 The Knowledge Worker and Six Sigma
  25. Chapter 17 The Tool Sets Used for Diverse Industries
  26. Chapter 18 The Pitfalls of Implementation
  27. Chapter 19 The Successes That Can Be Achieved with Lean Six Sigma and the Knowledge Worker
  28. Chapter 20 Evaluating the Six Sigma Process
  29. Chapter 21 The Lean Involvement with Six Sigma
  30. Chapter 22 Integration of the Malcolm Baldrige National Quality Award, Lean, and Six Sigma
  31. Chapter 23 Conclusions
  32. Appendix A Answers to Chapter Questions
  33. Appendix B Minimum Level of Tools for Phases in the Twelve Pillars of Six Sigma
  34. Endnotes
  35. Index