Process Driven Comprehensive Auditing

A New Way to Conduct ISO 9001:2000 Internal Audits

Paul C. Palmes

• Publisher: ASQ Quality Press
• Year: 2005
• Print ISBN:
  9780873896412
• eBook ISBN:
  9780873892827
• Topic: Business
• Subtopic: Auditing
• Index: Business

This book was written for the novice internal auditor to provide an easy to understand method for conducting a highly effective audit. By combining a series of general questions drawn from many elements of the ISO 9001: 2000 Standard with a cross reference guide to particular elements such as Purchasing, Design, Production Control and Calibration, the methods presented in this book offer a practical and uncomplicated starting point for any first time auditor. Process Driven Comprehensive Auditing takes a new approach that affirms an auditor's willingness to learn and contribute to their company by simplifying a complex series of actions; it does this through examination and guided application of Shewhart and Deming's PDCA Cycle.

Table of contents

• Cover
• Title page
• CIP data
• Contents
• Preface
• Acknowledgments
• 1 The Auditor’s Journey
• 2 Plan, Do: The Beginning of the PDCA Cycle
• 3 Check, Act and the Process Model: Completing the Cycle
• 4 PDCA as a Process: Making the Most of a Good Plan
• 5 Integrating ISO 9001:2000: Systems and Their Processes
• 6 ISO 9001:2000 Section 4.1 and PDCA: The Big Picture
• 7 Imagining an ISO9001:2000 PDCA Audit: What Questions Would We Ask?
• 8 The PDCA Audit Master: The Generic ISO 9001:2000 PDCA Audit Tool
• 9 Integrating ISO Specifics into the Audit
• Appendix A Process Driven Comprehensive Audit
• Appendix B Quality Management Systems: Requirements
• Appendix C Sample Audit
• Glossary
• Index