Mapping Work Processes
eBook - PDF

Mapping Work Processes

Bjørn Andersen, Tom Fagerhaug, Bjørnar Henriksen

  1. 113 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Mapping Work Processes

Bjørn Andersen, Tom Fagerhaug, Bjørnar Henriksen

Book details
Table of contents
Citations

About This Book

This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it has been supplemented by a number of other types, all of which serve different purposes. The authors have therefore expanded the variety of charts taught. All the mapping techniques have also been updated, the mapping exercise itself is put into a larger context, and organizational examples from many different industries are used throughout to help readers understand real-life applications of the material presented. Also new is an example case study carried throughout the entire book to illustrate the construction and use of the different types of process maps.

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Information

Publisher
ASQ Quality Press
Year
2002
ISBN
9780873898027
Edition
2
Topic
Business
Subtopic
Operazioni
Index
Business

Table of contents

Citation styles for Mapping Work Processes

APA 6 Citation

Andersen, B., Fagerhaug, T., & Henriksen, B. (2002). Mapping Work Processes (2nd ed.). ASQ Quality Press. Retrieved from https://www.perlego.com/book/3792701 (Original work published 2002)

Chicago Citation

Andersen, Bjørn, Tom Fagerhaug, and Bjørnar Henriksen. (2002) 2002. Mapping Work Processes. 2nd ed. ASQ Quality Press. https://www.perlego.com/book/3792701.

Harvard Citation

Andersen, B., Fagerhaug, T. and Henriksen, B. (2002) Mapping Work Processes. 2nd edn. ASQ Quality Press. Available at: https://www.perlego.com/book/3792701 (Accessed: 17 June 2024).

MLA 7 Citation

Andersen, Bjørn, Tom Fagerhaug, and Bjørnar Henriksen. Mapping Work Processes. 2nd ed. ASQ Quality Press, 2002. Web. 17 June 2024.